Team Manager- A&H

Posted: Saturday, 28 February 2026
Valid Thru: Monday, 30 March 2026
Index Requested on: 02/28/2026 20:07:10
Indexed on: 02/28/2026 20:07:10

Location: Peachtree Corners, GA, 30010, US

Industry: Advertising and Public Relations
Occupational Category: 13-0000.00 - Business and Financial Operations
Type of Employment: FULL_TIME

Crawford & Company is hiring!

Description:

Under direction of the Accident & Health Services (A& H) Program Manager, leads a unit in producing a product of superior quality for Crawford & Company clients while meeting established production objectives and service standards.
  • High school diploma and at least two years college or an equivalent combination of education and experience.
  • A minimum of five years of experience with a financial institution/banking or related field with at least two years of management/supervisory experience. Knowledge of credit card programs is strongly preferred.
  • Excellent verbal and written communication skills.
  • Analytical ability.
  • Ability to effectively manage and develop employees.
  • Thorough knowledge of services being delivered by branch office.
  • In-depth knowledge of insurance coverage, practices and negotiating skills.
  • Must have or secure and maintain the appropriate license(s) as required by the state(s) at the adjuster/supervisory/management level. Must possess a valid driver's license. Must complete continuing education requirements as outlined by Crawford Educational Services. Additional courses may be required by jurisdiction for maintenance of license.
  • Provides direction and supervision to adjusters and other staff.
  • Recruits, hires and evaluates performance of personnel as necessary.
  • Trains and develops new employees.
  • Assigns work ensuring balanced workload for employees in unit.
  • Reviews all assignments seven days after creation or in accordance with service standards; continues to review at appropriate intervals.
  • If applicable, reviews reserves at least every 30 days and revises as necessary.
  • Reviews and corrects outgoing reports.
  • Completes file re-inspections and audits as requested
  • Monitors production, reviews billing dockets and monitors gains and losses on contract accounts.
  • Maintains a minimal working caseload meeting all production objectives and service standards.
  • Completes file re-inspections and audits as requested
  • Recommends candidates for cross-training and advanced training.
  • Promotes a good public image of the Company.
  • May make or attend Sales and Marketing calls as necessary.
  • Maintains up-to-date knowledge of licensing and regulatory requirements of industry and ensure compliance of employees in unit.
  • Encourages employees to pursue continuing education and monitors their completion of required courses; continues own personal development through continuing education and seminars.
  • Maintain records such as sick leave, vacation, company car, expenses and budgets as necessary.
  • Upholds the Crawford Code of Business Conduct at all times.
  • Participates in special projects or performs duties in other areas as requested.

Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

Please see the job description for required or recommended skills.

Benefits:

Please see the job description for benefits.

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