Team Lead, Field Support

Posted: Tuesday, 09 June 2026
Valid Thru: Thursday, 09 July 2026
Index Requested on: 06/10/2026 01:39:40
Indexed on: 06/10/2026 01:39:40

Location: Peachtree Corners, GA, 30010, US

Industry: Advertising and Public Relations
Occupational Category: 13-0000.00 - Business and Financial Operations
Type of Employment: FULL_TIME

Crawford & Company is hiring!

Description:

Lead, Support, and Elevate Claims Excellence - All From Home!

Position: Team Lead, Field Support
Location: Remote (USA)
Work Setup: Work From Home (Non-Driving Role)

What We're Looking For
2+ years of related experience
1+ year of experience handling complex and/or commercial claim valuations
1+ year of Team Lead or leadership experience
Strong analytical, organizational, and communication skills
  • High School Diploma/GED
  • 2 years' experience in valuating contents claims
  • 1 year experience in valuating complex and/or commercial claims
  • Previous experience in administrative roles and/or retail roles
  • Strong Computer Skills (MS Office/Excel, Google Drive, etc)
  • Excellent communication skills
  • Excellent knowledge of exclaim
  • Highly organized and able to multi-task
  • Able to work independently
  • Exceptional time management skills
  • Demonstrated ability to adapt to change and new technology
  • Willingness to learn and continuously improve
  • Prior administrative experience would be considered an asset
  • Bilingual - English & Spanish would be considered an asset

#LI-JC3 #LI-Remote
  • Provide administrative support to the Supervisor as needed.
  • Assist the Supervisor and assign claims to Field Support Representatives as needed.
  • Complete QA reviews on all trainee claims.
  • Provide support to the Field Support team, answering questions and offering guidance on processing and pricing.
  • Work with Claims Supervisor and Field Support Employees to increase accuracy and efficiencies within the department.
  • Assist in group and/or remote training sessions as needed.
  • Assist with additional pricing on trainee claims.
  • Process field claims (data entry/pricing), as required

Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

Please see the job description for required or recommended skills.

Benefits:

Please see the job description for benefits.

Apply Now