Disability Benefit Specialist

Posted: Wednesday, 11 February 2026
Valid Thru: Friday, 13 March 2026
Index Requested on: 02/11/2026 19:55:44
Indexed on: 02/11/2026 19:55:44

Location: Peachtree Corners, GA, 30010, US

Industry: Advertising and Public Relations
Occupational Category: 13-0000.00 - Business and Financial Operations
Type of Employment: FULL_TIME

Crawford & Company is hiring!

Description:

Disability Benefit Specialist - Remote

Make an impact from anywhere-and love what you do!

What's in it for you?
✅ Work remotely - your office, your vibe!
✅ Help people when they need it most.
✅ Be part of a team that values compassion, clarity, and results.

Join us as a Disability Benefit Specialist and play a key role in evaluating claims, determining benefit eligibility, and guiding employees toward successful return-to-work strategies. Use your expertise in disability policies and medical/vocational issues to deliver clear, timely decisions and exceptional support.
  • Bachelor's degree or equivalent experience required.
  • 2 + years of STD/LTD claims adjudication
  • Experienced in the TPA or self-administration services is desired
  • Experience with FMLA/State leave claims is a plus
  • Aptitude for learning medical terminology and conditions, as well as interpreting procedures and regulations
  • Ability to work independently while assimilating various technical resources
  • Computer knowledge in excel, word, web based systems, etc
  • Good verbal and written communication skills
  • Knowledge of ERISA regulations, required offsets and deductions, disability duration and Social Security procedures
  • Demonstrated ability to gather and analyze information, determine a course of action and implement the selected course of action.
  • Strong ability to identify, analyze and solve problems.
  • Effective interpersonal skills capable of dealing with external sources and all levels of employees.

#LI-DV1
  • Manages assigned caseload of disability claims for Short Term/Long Term Disability.
  • Communicates with claimants, employers, and various medical professionals to gather information regarding eligibility, benefit authorization, and ongoing management of STD or LTD benefits.
  • Applies the appropriate contractual provisions; case management resources; and claim processes to ensure eligibility requirements and liability decisions are accurate.
  • Provides superior customer service by rendering benefit determinations within expected timeframes and quickly responding to all inquiries.
  • Demonstrates ability to independently manage disability claim and apply clinical guidance as provided on more complex claims.
  • Verifies on-going disability and participates in claim reviews with specialized resources including nurses, physicians, vocational rehabilitation, etc. to discuss return to work opportunities as appropriate.
  • Uses disability claim system to manage and authorize payment on claims while meeting all service, timeframe, and productions standards
  • Ensures a timely and appropriately coordinated transition of claims from STD to LTD, providing a well -managed and seamless claims experience to claimants.
  • Analyzes claims activity and prepares reports for clients/carriers and management as needed
  • Becomes familiar with specialized client instructions and performance guarantee standards for any assigned clients. Serves as a resource for trainees and Claims processors as needed.
  • Effectively works together in a team setting.
  • Other duties as assigned.

Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

Please see the job description for required or recommended skills.

Benefits:

Please see the job description for benefits.

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