Cust Serv Rep I -Claims Alert

Posted: Wednesday, 20 May 2026
Valid Thru: Friday, 19 June 2026
Index Requested on:
Indexed on:

Location: Peachtree Corners, GA, 30010, US

Industry: Advertising and Public Relations
Occupational Category: 13-0000.00 - Business and Financial Operations
Type of Employment: PART_TIME

Crawford & Company is hiring!

Description:

Processes and input new first notice of loss insurance claims and inquiry calls.
  • High school diploma is required.
  • 1-2 years of face to face, telephony, or administrative customer service experience.
  • Ability to deal tactfully and professionally with clients over the phone.
  • Strong computer and keyboard skills.
  • Excellent attention to detail and organizational skills.
  • Good time management abilities.
  • Strong analytical and problem solving ability.
  • Excellent written, verbal and oral communication skills.
  • Ability to work independently, with minimal supervision.
  • Good interpersonal skills.
  • Strong work ethic.

#LI-EC1
#LI-Remote
  • Intake First Notice of Loss (FNOL) claims.
  • Conducts emergency adjuster call outs via three-way calls with client.
  • Processes emergency or catastrophe event FNOL.
  • Achieves and maintains proficiency with all client instructions.
  • Meets or exceeds call center standards.
  • Provides excellent customer service to all internal team members and external customers.
  • Assists with special projects or performs other duties as requested.
  • Upholds the Crawford Code of Conduct.

Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

Please see the job description for required or recommended skills.

Benefits:

Please see the job description for benefits.

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