Front Desk Clerk

Coastal Community Health Services (CCHS) is a Federally Qualified Health Center dedicated to providing accessible, high-quality healthcare to the communities we serve throughout Southeast Georgia and Northeast Florida. Our team provides comprehensive primary and preventive care, along with a growing range of healthcare and supportive services designed to meet the needs of our patients and communities. At CCHS, our work is about more than treating illness. We strive to improve access to care, support healthier communities, and ensure that patients receive compassionate care regardless of their circumstances or ability to pay. As a member of the CCHS team, employees have the opportunity to make a meaningful difference in the lives of our patients and the communities we call home. What Youll Do As a Front Desk Clerk at CCHS, youll help patients navigate the administrative side of their care while supporting an efficient and welcoming clinic environment. Your responsibilities will include: Greeting patients and visitors and providing friendly, professional assistanceAnswering incoming calls and scheduling appointments for new and established patientsRegistering patients and maintaining accurate contact, insurance, demographic, and other required informationProviding patients with information about CCHS services and applicable feesCoordinating walk-in appointment requests and accurately documenting patient visitsCollecting and accurately recording patient payments and providing receiptsCompleting appointment reminders and following up on missed appointmentsMonitoring telephone messages, incoming faxes, and other front-office communicationsMaintaining accurate information in the Electronic Health Record (EHR) systemWorking closely with providers, clinical staff, and other team members to support patient flow and continuity of careProtecting patient privacy and confidentiality What Were Looking For High school diploma or equivalentMinimum of one year of experience working in a medical office or healthcare setting requiredExperience with patient scheduling, registration, insurance information, or other medical front-office functionsComfortable using computers, Microsoft Office applications, and Electronic Health Record (EHR) systemsStrong customer service and interpersonal skillsClear and professional verbal and written communicationStrong attention to detail and ability to accurately enter and maintain patient informationAbility to manage multiple responsibilities and changing priorities in a busy environmentAbility to work collaboratively as part of a healthcare teamCommitment to maintaining patient privacy and confidentiality Why Join CCHS? CCHS offers benefits designed to support our employees both at work and outside of work, including: Medical, dental, and vision insuranceLife insurance401(k)Paid time offPaid holidaysEmployee Assistance Program (EAP)No evenings or weekends Most importantly, youll be part of a team helping make quality healthcare more accessible to the communities we serve. Ready to Join Our Team? If youre dependable, enjoy helping people, and want to be part of a healthcare team making a difference in the community, apply today, wed love to meet you! Coastal Community Health Services is an Equal Opportunity Employer.