Position Summary

The VP, Accounts Receivable provides oversight, leadership, and strategic direction to accounts receivable fund operations in accordance with Company guidelines, client needs, and legislative requirements.

"Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role."

Key Duties and Responsibilities

• Oversees all aspects of contribution receivable posting, reconciliation, and collections operations to ensure client needs and expectations are consistently met; proactively addresses issues, concerns, or additional operational needs.
• Mentors, coaches, and trains staff consistent with Company values and mission.
• Develops staff through performance management, goal setting, training, and effective employee relations to ensure superior service is consistently provided.
• Implements and monitors internal systems, reports, metrics, policies, and procedures to ensure efficient and effective operations.
• Oversees vacation fund payouts process, 401K funds transfers, reciprocal processes, payroll audits, and other duties as contractually required by clients.
• In collaboration with other internal departments ensures accurate, organized, complete, and timely delivery of requested data.to client external auditors.
• Oversees quality, timeliness, and quantity of work produced to ensure regulatory, company, and client requirements are met.
• Oversees final review and sign off on account reconciliations for accuracy and reasonableness.
• Partners with Client Services to address and resolve service issues or escalations with clients; attends Board of Trustee meetings as needed.
• Partners with IT, PMO, Client Services, and other departments or teams to ensure efficient and accurate changes, implementations, and onboarding of new clients.
• Employs management oversight measures to ensure ongoing compliance with regulatory and legal guidelines.
• Responds to escalated inquiries and requests from clients, government agencies, unions, participants, attorneys, and consultants.
• Performs other duties as assigned.

Minimum Qualifications

• Bachelor's degree in finance, accounting, or business.
• Twelve years of work experience in finance, accounting, or benefits administration.
• Seven years of experience in management roles.
• Thorough knowledge of health and/or welfare group benefits plans and associated administration systems.
• Thorough understanding of common accounting principles and practices.
• Working knowledge of accounting software.
• Thorough understanding of compliance and regulatory procedures related to the administration and processing of health and welfare benefits.
• Professional maturity with proven success nurturing internal and external relationships.
• Proven ability to recruit, lead and motivate a successful management team.
• Excellent verbal and written communication skills, including interpersonal skills.
• Aptitude for strategic thinking and experience executing process improvement measures.
• Strong decision-making and organizational skills, with the ability to optimize the use of all available resources and deliver on multiple priorities.
• Ability to effectively manage remote employees in diverse locations and regions.
• Computer proficiency including Microsoft Office tools and applications.

Preferred Qualifications

• Master of Business Administration or Certified Public Accountant license.
• Experience working in a third-party administrator or Taft-Hartley environment.

*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice.

Working Conditions/Physical Effort

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Disability Accommodation

Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruiting Department at recruiting@zenith-american.com, and we would be happy to assist you.

Zenith American Solutions

Real People. Real Solutions. National Reach. Local Expertise.

We are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day.

Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before.

We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We're always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect. If you're interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American!

We realize the importance a comprehensive benefits program to our employees and their families. As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more!