Position Summary

The Project Manager plans and manages large, complex transformation projects to achieve on-time, on-budget results where solutions deliver on requirements with optimal end-user involvement and ownership of implemented systems, procedures, and solutions.

"Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role."

Key Duties and Responsibilities

• Develops project proposals, detailed project plans, and schedules in conjunction with the end-user management and IT technical management. Establish and communicate the expectations of project team members to resource managers and project participants.
• Establishes a clear understanding of project value and strong sense of responsibility for success with all stakeholders.
• Develops scope definition and validate with the sponsors and stakeholders. Establish project controls to ensure that each project stays within the agreed upon scope definition. Recognize when scope changes are required to meet project objectives and negotiate those changes with sponsors, stakeholders, and team members.
• In conjunction with other leadership, establishes all necessary processes, procedures, and controls necessary to ensure all project activities lead to on time, on budget project success.
• Establishes a solid communication plan for each project and manage each aspect of the plan throughout each project cycle. Create and maintain clear, explicit, and meaningful status reports. Develops and present concise recommendations and progress reports to sponsors, stakeholders, and senior management.
• Conducts a risk assessment for each project, establish a risk management plan for each project and manage to the established contingencies and mitigation strategies throughout each project.
• Identifies and manage project issues to full resolution.
• Establishes and manage the process of vendor negotiations related to project goals. Coordinate activities between the vendor organization and the Company. Identify and manage performance issues associated with established vendor agreements and/or contracts.
• In conjunction with other members of the leadership, establish budget estimates, to include assumptions, staffing estimates, and capital costs for proposed projects.
• Manages expenses to the project budget and provide routine budget reports.
• Performs other duties as assigned.

Minimum Qualifications

• BS in business, computer science or a related field, or equivalent experience
• Minimum 2 years project leadership experience with proven success in large, complex IT system implementations and other IT-related projects
• Technically proficient with a broad understanding of system technology, various platforms, diverse application systems and tools, IT processes & controls and development methodologies
• A proven track record of driving multiple, concurrent, complex IT implementation projects and teams
• Experience in gathering and engaging in business process analysis
• Exceptional communication skills (verbal and written) with both technical and non-technical colleagues and customers
• Proficiency in MS Office tools and applications
• Professional presentation skills
• Skilled at working within a team-oriented and collaborative environment

Preferred Qualifications

• 4 years project leadership experience with proven success in large, complex IT system implementations and other IT-related projects
• Project Management Professional (PMP) Certification
• Experience in health care and claims management experience; Taft-Hartley experience
• Possess strong conceptual, analytical, and problem-solving skills
• Proactive, persistent, and flexible.
• Ability to operates independently and reacts quickly
• Ability to exercise independent judgment, manage multiple priorities and consistently deliver high-caliber results.
• Confidence working with and interfacing with stakeholders across different parts of the business
• Achievements in developing strong, skillful, effective cross-functional project teams with an excellent customer service orientation
• Competency in negotiating with and managing third parties
• Excellent analytical and problem-solving skills and proven business acumen
• Business transformation experience, Six Sigma

*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice.

Working Conditions/Physical Effort

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Ability and willingness to travel as needed

Disability Accommodation

Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruiting Department at recruiting@zenith-american.com, and we would be happy to assist you.

Zenith American Solutions

Real People. Real Solutions. National Reach. Local Expertise.

We are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day.

Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before.

We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We're always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect. If you're interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American!

We realize the importance a comprehensive benefits program to our employees and their families. As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more!