Position Summary

The Business Analyst supports business decision making by analyzing data and processes relevant to assigned business unit(s) in accordance with Company guidelines, client needs, and regulatory requirements.

"Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role."

Key Duties and Responsibilities
• Collects, studies, and interprets business data to conduct risk assessment, determine area for process improvement, and assist in the business decision process. Creates and presents detailed reports on findings and recommendations.
• Consults with unit leaders and staff to identify, define, and document business needs and objectives, current operational procedures, problems, and input/output requirements.

• Proactively communicates and collaborates with external and internal customers to analyze information needs and functional requirements.
• Identifies opportunities for improving business processes through information systems and/or non-system driver changes; assists in the preparation of proposals to develop new systems and/or operational changes.
• Tracks and documents changes or improvements for functional and business specifications; writes comprehensive, user-friendly procedures for SOP's and use in training.
• Manages the administration of non-standard accounts and clients; tracking, balancing, and reporting on contributions not associated with member benefits.
• Performs other duties as assigned.

Minimum Qualifications

• Bachelor's Degree in Accounting, Finance, Math, or business-related field.
• Two years of experience in data analysis.
• Working knowledgeable of data analysis, statistics, and mathematical calculations.
• Highly developed sense of integrity and commitment to customer satisfaction.
• Ability to communicate clearly and professionally, both verbally and in writing.
• Ability to function independently within established guidelines.
• Solid organization skills with strong attention to detail
• Computer proficiency including MS Office tools and applications.

Preferred Qualifications

• Familiarity of third part administrators or Taft-Hartley Funds.
• Experience in Process Improvement.

*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice.

Working Conditions/Physical Effort

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Disability Accommodation

Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruiting Department at recruiting@zenith-american.com, and we would be happy to assist you.

Zenith American Solutions

Real People. Real Solutions. National Reach. Local Expertise.

We are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day.

Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before.

We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We're always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect. If you're interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American!

We realize the importance a comprehensive benefits program to our employees and their families. As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more!