Position Summary

The Benefits Analyst performs all aspects of benefit and retirement plan, reporting, administration, and auditing. This position is the main point of contact for employee questions regarding all benefits, including 401(k), medical insurance, dental insurance, vision insurance, and ancillary benefits.

"Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role."

Key Duties and Responsibilities

• Utilizes Excel, ADP reporting functions, and Concur to reconcile and pay monthly health and welfare, pension, and 401(k) bills.
• Performs all benefits-related audits, including trust benefit audits, monthly employee deduction audits, 401(k) audits, weekly timecard and leave time audits, etc.
• Researches and responds to employee and supervisor questions about benefits and leave of absence policies.
• Partners with insurance, trust plan, and 401(k) vendors to resolve employee claims, billing, and technical issues.
• Processes new and mid-year change employee benefit and retirement elections.
• Manages insurance and retirement deductions and reports in ADP.
• Ensures annual company-sponsored and trust plan rate increases are updated in billing files.
• Coordinates benefits program education meetings throughout the year with employees and managers.
• Continuously updates job knowledge by participating in educational opportunities, attending webinars, and reading professional publications.
• Performs other duties as assigned.

Minimum Qualifications

• High school diploma or equivalent
• Benefits administration, 401(k), and benefits auditing experience
• High proficiency with Microsoft Excel
• Ability to absorb new information and processes quickly
• Organization skills
• Effective communication to employees and management of all levels

Preferred Qualifications

• Bachelor's degree in human resources or business administration
• Knowledge of basic accounting functions

*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice.

Working Conditions/Physical Effort

• Prolonged periods of sitting at a desk and working on a computer.
• Normal degree of physical effort in typical office environment with comfortable, constant temperatures and absence of objectionable elements.
• May be required to work remotely.

Disability Accommodation

Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruiting Department at recruiting@zenith-american.com, and we would be happy to assist you.

Zenith American Solutions

Real People. Real Solutions. National Reach. Local Expertise.

We are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day.

Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before.

We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We're always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect. If you're interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American!

We realize the importance a comprehensive benefits program to our employees and their families. As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more!