Bus Operator (AKA Customer Service on Wheels)

Posted: Wednesday, 27 May 2026
Valid Thru: Friday, 26 June 2026
Index Requested on: 05/28/2026 02:15:48
Indexed on: 05/28/2026 02:15:48

Location: St. Petersburg, FL, 33701, US

Industry: Travel, Transportation and Tourism
Occupational Category: 53-0000.00 - Transportation and Material Moving
Type of Employment: FULL_TIME

Pinellas Suncoast Transit Authority is hiring!

Description:

Bus Operators are a visible and crucial part of PSTA’s mission to provide safe, affordable transportation throughout Pinellas County. Our operators drive PSTA buses and trolleys to transport passengers in a safe, timely and courteous manner, while adhering to Authority policies and procedures.

Responsibilities

· Drive the latest models of well-maintained transit buses and trolleys.

· Create wonderful experiences for commuters, day travelers, and tourists.

· Welcome and interact with guests to collect fares as they board.

· Provide friendly and courteous service while answering riders’ questions.

· Adhere to route schedules while operating in mixed traffic conditions.

· Focus on the safety of our riders as they travel throughout Pinellas County.

· Conduct visual vehicle inspections daily and ensure the safety of our riders.

· Communicate with dispatch, road supervision and emergency vehicles via radio equipment and the IVN and Transit Control Head TCH.

· Operate a disabled lift/ramp to assist guests using wheelchairs to gain access to the bus.

· Announce bus stops in compliance with the Americans with Disabilities Act.

· Resolve passenger disputes in a courteous manner and prepare related written reports and documents.

Qualifications

Education: High School diploma or G.E.D preferred.

License: Florida Driver License required by start date, and you must possess one of the following:

1. Class "B" Commercial Driver’s License with passenger endorsement and air brakes, or;

2. Class "B" CDL permit with passenger and air brake endorsements (available at DMV offices by completion of a written test)

Experience: Four (4) years driving experience. Clean driving record: no more than 3 traffic violations in the last 5 years, or 3 years without any traffic violations. Must successfully pass all tests and written examinations given. Must successfully pass a DOT Physical and drug test. Will have Motor Vehicle records check.

KNOWLEDGE SKILLS & ABILITIES

Knowledge of: Florida Traffic Laws; Pinellas County streets and highways (preferable; ) defensive driving skills.

Skilled in: Safe driving and excellent interpersonal relations.

Abilities: Report to work on time in order to adhere to assigned routes and time schedules; comply with attendance and tardiness work rules; communicate effectively in English, both verbally and in writing; interact courteously and effectively with the public; develop and maintain good working relationships with fellow employees; simple arithmetic; reading, writing legibly, speaking effectively, understand verbal/written instructions.

Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

See Job Description

Benefits:

Please see the job description for benefits.

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