Job Summary

Assumes clinical and organizational responsibility for the clinical team, so as to provide the best possible quality of care for each patient.

Job Specific Duties

• Assists physician during clinic hours.
  
• Assists physician with nursing and/or administrative tasks for successful operative and clinic cases including basic wound care, suture removal, and dressing changes.
  
• Collaborates with a multidisciplinary team to coordinate patient care including multidisciplinary outpatient appointments.
  
• Responsible for patient and family education needs analysis, family education, and teaching, and customizing the information to assist with problem resolution.
  
• Coordinates scheduling of operative cases.
  
• Leads the coordination of complex care from admission to outpatient follow up, including participation in patient clinical rounds and follow up on inpatient care.
  
• Responsible for coordinating treatment plans and goals for team and having these incorporated into the patient's treatment.
  
• Serves as liaison between clinicians and patients and is responsible to communicate with the medical and nursing staff and leaders on the coordination of care and patient and family support.
  
• Informs staff of any changes that affect their daily workflow to ensure complete communication within the service area and avoid any errors.
  
• Responsible to communicate with families regarding prescriptions, referrals, and any documentation needed for successful treatment.
  
• Performs service recovery when applicable to maximize the patient and family experience.
  
• Coordinates patient discharge after clinic when applicable, provides follow up appointments as needed, and updates EHR when necessary.