Nemours is seeking an Administrative Director for our Cardiology team in Jacksonville, FL.

The Administrative Director, Ambulatory Operations, Cardiac North Florida will have strategic and operational oversight of practice for the North Florida Cardiac Market. Reporting to the VP, Business Ops, Cardiac Service Line, the Administrative Director, Ambulatory Operations, Cardiac North Florida oversees the administrative, operational, strategic planning, financials, and development activities of designated service lines across North FL (Jacksonville, Pensacola, Panama City) and across all functions. The Administrative Director, Ambulatory Operations, Cardiac North Florida will be responsible for establishing and managing a cohesive administrative and operational infrastructure for the cardiac service line which includes physician practice and hospital partnerships; developing and implementing business plans to support the growth and financial success; identifying opportunities to improve the patient and family service experience; assuring patient and associate safety; and establishing collaborative relationships with various departments and managers within N Florida and across the Nemours Foundation in support of specialty providers. The Administrative Director, Ambulatory Operations, Cardiac North Florida in collaboration with Cardiac Chair, Chiefs, Administrative, and Nursing Leaders, is responsible for representing administration as appropriate and assuring compliance with all applicable law and regulatory requirements affecting the areas of responsibility.

Essential Functions

Leadership, Strategy, and Planning:

• With the chair, chiefs, administrative, and nursing leaders, develops, recommends, and implements financially viable business and organizational models that balance and align the interests of the cardiac service line, its business units, clinical disciplines, and providers, to achieve maximum flexibility for program development.
• With the chair, chiefs, administrative, and nursing leaders, leads the strategic growth of the cardiac service line, formulating and gaining approval for strategic business plans and objectives. Working with chair, chiefs, administrative and nursing leaders, Nemours' leadership, planning, marketing, and business development team:
  • Identifies, develops, and implements new and enhanced existing outpatient clinical programs and services to achieve growth goals
  • With business development, develops outreach strategic plans
  • Ensures that strategic and program planning for specialty initiatives are linked to operational and capital budgeting processes, as well as facilities development and long-range master planning
• With marketing, establishes marketing and promotional programs that enhance awareness and preference for specialty programs and clinical services among key customer constituencies.
• Works collaboratively with chair, chiefs, and administrative nursing leaders in the development, communication and implementation of goals and objectives at all campus and satellite locations in North FL. Ensures that goals are in alignment with the corporate strategies.
• Establishes a cooperative working relationship with the practice and partner hospital management teams to advance the goals of the practice and partner hospital as they relate to each specialty.
• Responsible for developing and maintaining professional relationships with community and health agencies and partner institutions.

Operations and Financial Management:

• Works with the chairs and chiefs to provide administrative and operational oversight of all divisions, programs, and sites organized within the cardiac service line.
• In collaboration with the chair and division chiefs develops, monitors, and meets the operational and capital budget financial goals for all areas of responsibility encompassed by service line.
• In collaboration with the leadership team, recommends a sufficient number of qualified/competent persons and other resources (including space) to provide necessary services, support all sites and initiatives, and to accommodate planned growth.
• Develops, interprets, and implements policies and procedures that guide and support the provision of services.
• Collaborates effectively with providers and clinical teams to deliver quality care in a family- centered model in a cost-effective and efficient manner. Monitors clinical operations and quality improvement initiatives including compliance with established efficiency benchmarks including charge capture and delays, RVU productivity, chart documentation, etc.
• Participates in the organization's service excellence and continuous improvement mission.
• Responsible for the coordination and integration of intradepartmental and interdepartmental services
• Communicates with physicians and other providers to determine effectiveness of the service delivery system of the various departments that support providers' activity.
• In collaboration with nursing leadership assures that the providers, divisions, programs, and all areas of responsibility understand the clinic's programs on Safety Management, Quality Assurance and Improvement, and their role in each program.
• Communicates effectively with the specialty Chair/Chiefs, VP Cardiac Service Line, Site Practice Administrator to review issues and update on progress towards meeting established personal, site, and enterprise goals. As appropriate, identifies problems in the area of responsibility and resolves or presents recommended actions to Department Chair, VP Cardiac Service Line, Site Practice Administrator.

Human Resources:

• Recruits, employs, evaluates, disciplines, and recommends salary actions and adjustments for personnel for the units encompassed by the specialties. Establishes job descriptions and competency checklists and takes other personnel actions as required.
• Responsible for the orientation and continuing education of all persons reporting to the position.
• Assures safe work practices are used by all associates of the specialties and promotes a positive work attitude within the department and practice and treats associates with respect, dignity and fairness while maintaining accountability.
• Assures compliance with all legal and regulatory requirements
• Bachelor's degree required.
• Minimum of 3 years experience in healthcare management is required; 5+ years preferred. Demonstrated record of progressively responsible administrative experience in health care required.
• Pediatric or specialty related experience is preferred.
• Proven track record of working collaboratively with physician, nursing, and administrative leadership.
• Demonstrated success in applying performance improvement methodologies and project team facilitation.
• Relevant experience in the presentation of written and oral materials, interaction with medical leadership, administration and self-directed project completion.

Requirements

Bachelor's degree required. Masters preferred.

Minimum of 3 years experience in healthcare management is required; Preferred at the Director level in a comparable health care organization; 5+ years preferred.

Demonstrated record of progressively responsible administrative experience in health care required.

Pediatric or specialty related experience is preferred.

Proven track record of working collaboratively with physician, nursing, and administrative leadership.

Demonstrated success in applying performance improvement methodologies and project team facilitation.

Relevant experience in the presentation of written and oral materials, interaction with medical leadership, administration and self-directed project completion.

About Us

Nemours Children's Health is an internationally recognized children's health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida. Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I. duPont Trust, as well as other income.

As one of the nation's premier pediatric health systems, we're on a journey to discover better ways of approaching children's health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child's world a place to thrive. It's a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever.

Inclusion and belonging guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build an inclusive and supportive environment. All of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families.

To learn more about Nemours Children's and how we go well beyond medicine, visit us at www.nemours.org .