Sr. Manager, Facilities Management (FM) Services Americas

Posted: Tuesday, 12 August 2025
Valid Thru: Thursday, 11 September 2025
Index Requested on: 08/12/2025 14:06:54
Indexed on: 08/12/2025 14:06:54

Location: Jacksonville, FL, 32099, US

Industry: Advertising and Public Relations
Occupational Category: 11-3000.00 - Management
Type of Employment: FULL_TIME

Johnson and Johnson is hiring!

Description:

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https: //www.jnj.com

Job Function:

Environmental Health, Safety (EH& S) and Facilities Services (FS)

Job Sub Function:

Multi-Family EHS & Facilities Services

Job Category:

People Leader

All Job Posting Locations:

Athens, Georgia, United States of America, Cincinnati, Ohio, United States of America, Cornelia, Georgia, United States of America, Horsham, Pennsylvania, United States of America, Jacksonville, Florida, United States of America, Malvern, Pennsylvania, United States of America, Memphis, Tennessee, United States of America, Palm Beach Gardens, Florida, United States of America, Raynham, Massachusetts, United States of America, San Angelo, Texas, United States of America, Warsaw, Indiana, United States of America, Wayne, Pennsylvania, United States of America

Job Description:

Johnson & Johnson is currently seeking a Sr. Manager, Facilities Management (FM) Services for the Americas to join our team.

This is a hybrid role available in multiple states within Southeast and Middle east of United States. While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application. We invite candidates from various locations to apply and encourage you to review the following states where this opportunity is available:

Jacksonville, FL

Palm Beach Gardens, FL

Malvern, PA

Horsham, PA

Wayne, PA

Athens, GA

Cornelia, GA

Raynham, MA

San Angelo, TX

Cincinnati, OH

Memphis, TN

Warsaw, IN

As the Sr Manager, FM Services you will be accountable for delivering standardized and consistent FM services within a distinct region while driving deep alignment with Global Governance Teams, Regional & Sub-Regional Directors and suppliers.

This role is responsible for service contract management within all specified aspects of facilities management.

A suitable candidate for this role will have demonstrated experience in managing facilities service providers along with executing strategy within a robust, mission driven, and largely outsourced facilities organization across supply chain and non-supply chain sites.

Key relationships include communication and coordination with FM Sub Regional Directors as appropriate, to ensure successful implementation and management of the FM program across regions while managing nuances of unique sub-regions.

This position reports directly to the FM Subregional lead.

Key Responsibilities:

  • Manage retained (non-IFM) site services across sites and manage relationship with service provider(s) for out-tasked services, in partnership with Services Strategy and Governance Regional Leader
  • Serve as FM primary point of contact to service provider(s) in region and develop professional and technical relationships with service providers to ensure appropriate delivery of contracted services
  • Partner with FM COE and SSG to prepare detailed specifications for tendering and operational processes and support the negotiation and contract award processes including the definition and management of contracts through all stages
  • Monitor service provider activity to ensure contracted responsibilities are fully in line with agreed SLAs and KPIs
  • Monitor service provider compliance with security, safety, and environmental requirements to ensure they are fully in line with SLA's and KPI's
  • Develop and deliver applicable training material for J& J programs using appropriate tools and processes to support supplier partnerships
  • Partner with Business Operations to support annual business plan development activities including operating expense, and capital requirements
  • Monitor contract budget vs. actuals, identify anomalies, and resolve disputes with the support of appropriate governance programs, FM leads, vendor, and Business Operations
  • Partner with regional SSG to prepare detailed specifications for tendering, operational processes negotiation support, and contract award processes
  • Identify resource strategies as appropriate, balancing requirements of outsourced service providers and contracted employees while considering all employment legislation and J& J Credo values
  • Partner with SSG to execute supplier governance strategy in region including service change management processes
  • Provide leadership / support to sites for contractor governance, performance management, and continuous improvement
  • Execute site classification tool to define site amenities and service levels

Qualifications

Education:

  • Bachelor’s degree or equivalent is required. Focus degree in engineering, business administration, procurement, or similar is required.

Experience & Skills:

Required:

  • Minimum 8 years facilities management experience or CRE (Corporate Real Estate).
  • Proven experience developing and leading facilities project programs
  • Solid understanding of site services including catering, security, cleaning, etc.
  • Problem solving ability and ability to take ownership of projects and initiatives
  • Ability to work strategically while maintaining a tactical / operational focus
  • Ability to work independently and as part of a multi-national team
  • Adherence to safety and hygiene standards
  • Computer skills, including working knowledge of MS Office Suite

Preferred:

  • Experience in the pharmaceutical or healthcare industry
  • Demonstrated knowledge in technical and business fields
  • Strong record of local collaboration ensuring completion of projects and people development
  • Budget/financial management skills

Other:

  • This position requires availability for traveling (up to 20%), working extended hours, and might be required to work on holidays and weekends.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https: //www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.

#LI-Hybrid

The anticipated base pay range for this position is:

$120, 000 to $207, 000

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company’s long-term incentive program. Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave – 10 days Volunteer Leave – 4 days Military Spouse Time-Off – 80 hours Additional information can be found through the link below. https: //www.careers.jnj.com/employee-benefits

Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

Please see the job description for required or recommended skills.

Benefits:

Please see the job description for benefits.

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