Benefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Donation matching
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• 401(k) matching
• Employee discounts
• Parental leave

Under general direction and in accordance with Company policies and procedures, federal, state, and local employment laws and regulations, this important role provides a wide variety of support to the HR department and client groups in executing day-to-day human resources activities. The incumbent will work regularly with information of a highly confidential nature; and deal with diverse matters which require knowledge of Human Resources and the Company infrastructure.

Jackson Hewitt is looking for a HR Generalist to join our team to help us with onboarding, administration and reporting, employee relations, and employee experience team project support.

What you'll do here:

• Assists in Employee Relations investigations including interviews, research, and writing the investigation summary.
• Coach managers in handling difficult employee situations as well performance management issues including JH's formal performance management process.
• Supports with the implementation and interpretation of various HR policies, procedures, and programs.
• Manage background, I9, and E-Verify compliance and tracking.
• Answering employee and manager questions, creating, and distributing documents, providing customer service to management team.
• Evaluates and improves employee experience of our employees.
• Assists within HR department projects and initiatives as assigned.
• Creates and maintains records for all employee files, manage compliance for onboarding documents.
• Creates and runs regular and ad hoc reports from HRIS for local use by HR and/or the management team.
• Attentive to workplace environment and addresses potential and actual issues as necessary to create and maintain a positive culture. Escalates concerns as appropriate.
• Other duties as assigned.

Skills you'll bring for success:

• Bachelor's degree in human resources strongly preferred or equivalent related business experience.
• 2-4 years related human resources and proven track record performing investigations.
• Demonstrated experience managing multiple projects and priorities while hitting deadlines.
• Strong oral and written communication skills.
• Strong leadership and interpersonal skills.

What you'll get if you join us:

• Competitive Salary + Bonus
• Unlimited Paid Time Off + 11 Paid Holidays
• 401k + Match
• Medical, Dental, and Vision
• Pet Insurance
• Company Celebrations and Appreciation Events
• Fast-paced, innovative culture with an open and collaborative environment
• Ample opportunity to develop core and new skillsets and have a stake in your own success
• Freedom to create your best work and make a visible impact on the organization
• Opportunities for advancement within the organization

Flexible work from home options available.