Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world. As a fast-growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry in order to serve the vibrant boating community that encompasses the SHM network. SHM teammates are committed to thinking critically, providing outstanding service and building relationships with all whom we serve. SHM offers professional education and training opportunities and the chance to work with – and learn from – highly experienced marina professionals. In addition, SHM offers eligible employees benefits such as:

• Full Benefits Package Including 401(k) Plan
• Orthodontic Coverage
• Paid Time Off
• Paid Holidays
• Paid Parental Leave
• Fertility Assistance
• Relocation Opportunities
• Paid Uniforms
• Boating Discounts

The Assistant Dockmaster serves as the ambassador for the marina and is the first person with whom a customer will interact. The Assistant Dockmaster is responsible for working with the Dockmaster to ensure the safe mooring of vessels, general operation of the docks, assisting boaters, and maintaining a safe and clean environment throughout the harbor and marina facilities, while also performing the essential duties of the dock hand. The Assistant Dockmaster is also the onsite Safety Coordinator, responsible for ensuring the property is in compliance with all governing bodies and regulatory agencies. This is a full-time position with benefits, and is expected to work weekends as the Manager on Duty for the property over the weekend.

Essential Duties and Responsibilities

• Provide SHM members with the best experience possible
• Greet all customers in a manner that expresses a kind, courteous and professional character
• Help orient members and guests to the marina, facilities, and answer other commonly asked questions
• Assist the dockmaster with the management of slip assignments and of boats within the marina, including management of all daily and monthly transient customers.
• Complete all safety checks and inspections for both marinas and the Yacht Club, and meet all deadlines assigned to the regional Safety Coordinators.
• Daily inspection and maintenance to provide a clean and safe facility, report all safety or maintenance concerns to the Facilities Manager.
• First line of customer service for incoming boats.
• Responsible for daily operations of marina docks.
• Assist customers with general boating needs.
• Complete boat pump outs on a regular basis.
• Assist members fueling boats and complete any fuel/retail sales in the ship store.
• Maintain and clean restrooms, docks, walkways, grounds and other areas designated by management
• Ensure docks and equipment are operational at all times.
• Comply with OSHA regulations, environmental regulations, and adhere to all site rules and expectations
• Ensures that boaters observe all marina rules and regulations.
• Availability to work overtime when required.
• Ability to work weekends and holidays.
• Other duties as assigned by Manager.

Safety and Environmental Responsibilities

• Follow SHM Safety and Environmental rules and complete required related training.
• Wear proper personal protective equipment (may include safety glasses, gloves, life jackets and/or hard hats) as required for the task or work area.
• Report all accidents, injuries, spills and near misses immediately.

Technical and Physical Requirements

• High school diploma or equivalent preferred
• 2-5 years’ marina experience preferred
• Ability to work safely around the water
• Must be able to swim
• Ability to lift 50 pounds
• Basic boat handling skills preferred
• Knowledge of dock construction and repair preferred
• Knowledge of basic power tools preferred
• Any skills considered standard that a Assistant Dockmaster should possess

Minimum Soft Skills Qualifications

• Eagerness to engage in a growing, fast paced, and industry-leading company
• Consistently treats others with dignity and respect
• Genuinely serves others with humility and a positive attitude
• Frequently demonstrates a bias toward action
• Always communicates effectively and courteously to establish strong networks internally and externally to ensure that decisions are thoughtful of all stakeholders
• Follows policies and procedures while seeking out new and better ways of accomplishing duties
• Shows resolve and overcomes difficulties in a positive and productive manner
• Provides responsive service to our teammates and members
• Continuously puts forth the extra effort to accomplish duties
• Develop sound conclusions and makes decisions based on analysis of data and understanding of the business
• Works to build high performing teams while taking an interest in teammates’ professional development
• Organize, plan and manage teammates and processes efficiently
• Unfailing commitment to continuous learning and growth
• Acts with integrity and is open to feedback from all teammates
• Willingly coaches teammates through change and leads all situations with positivity

Safe Harbor Marinas provides equal employment opportunities (EEO) to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Safe Harbor complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Additional disclosures available at https: //shmarinas.com/hr-disclosures/.#boatingcareers