The Residential Mentor, Overnight is the sole student life employee to work overnight in their respective dorm. Responsible for monitoring the safety and well-being of our Student Athletes during the overnight shift and assisting with the overflow of duties from the day shifts.

Position Responsibilities

• Serve as the sole responsible Student Life presence overnight in the assigned dorm.
• Oversee and maintain the residential hall, including room checks and rounds. Maintaining a safe, secure and healthy living environment for the student athletes.
• Partner with other departments such as Campus Safety and Health Services to ensure efficient operations and safety overnight.
• Responsible for administrative tasks to help the day shifts, including items such as bed cards and activity reports.
• Organize and tidy the front desk and lobby areas.
• Ensure dorm exterior is clean, safe, and secure
• Know, communicate, and execute emergency response and crisis management plans for various situations including weather alerts, lockdown, student illness, injury, etc.
• Provide guidance and support in the residence halls for Student Athletes as needed.
• Adhere to all company policies, procedures, and business ethic codes
• Other duties as assigned

QUALIFICATIONS

Required Minimum Qualifications

• Bachelor’s degree or equivalent experience in Education, Psychology, Sports Management, or related area

Required Skills and Abilities

• Must possess good judgment and sensitivity relating to students of various backgrounds
• Ability to handle challenging situations professionally and with sensitivity
• Excellent written and verbal communication skills
• Excellent guest service skills
• Highly organized with the ability to juggle multiple projects
• Ability to multitask in a fast-paced organization
• A superior work ethic
• Desire to work collaboratively with colleagues

Preferred Qualifications and Skills

• Master’s degree in Education, Counseling, Psychology, Sports Management, or related area
• Experience in education, sports, or related area
• Experience as collegiate athlete
• Experience with residential life, summer camps, or secondary school
• Experience with overseeing 50+ residents
• Experience in counseling, crisis response, and mediation
• Experience in a high-pressure, academic/performance setting
• First Aid and CPR Certification
• Proficient with computer and web applications
• Bilingual

Physical Demands and Work Environment

• Ability to lift, move, push, and pull equipment or boxes in excess of 40lbs.
• Must be able to move around residence hall, including stairs
• Overnight schedule is typically 11pm to 7am but must have ability to work dynamic schedule based on operational needs is required, including nights, weekends, and holidays.