The Day Residential Mentor serves as a presence in the residence halls promoting a safe, secure, and healthy environment. This person will primarily be the first point of contact for students, parents and staff in each dorm.

Position Responsibilities

• Actively supervise, engage with, and promote social growth and inclusion among students. Serve as a responsible, adult presence, providing guidance and support in the residence halls for student-athletes.
• Enforce policies and procedures ensuring that the student-athlete code of conduct is being maintained
• Promote a positive healthy environment for the student-athletes
• Maintain the residential hall, including room checks and head count
• Be aware of student-athletes’ daily schedules
• Assist leadership with various projects
• Design and implement residence hall programming as needed
• Adhere to all company policies, procedures, and business ethic codes
• Other duties as assigned

Operations

• Monitor students in dorms and throughout campus, including wake up schedules
• Perform regular walkthroughs and inspections of the residence halls working with maintenance, accommodations, and other departments to coordinate and direct upkeep requests
• Coordinate with safety and security staff to ensure the security of students and residence halls
• Assist with housing process including check in/out, early arrivals and opening/closing of residence halls
• Attend and contribute to department meetings
• Attend and contribute to general planning for Academy and summer camp programs

Communication

• Communicate openly and regularly with students and parents/guardians. Act as first point of contact for parents and students during the day. Problem solved and address concerns as needed.
• Take detailed notes and communicate areas of note or concern effectively with the assigned mentor and appropriate leadership
• Communicate and follow up on conduct expectations of all student-athletes when applicable
• Communicate and enforce appropriate disciplinary actions for violations
• Carry out emergency response and crisis management plans for various situations including weather, lockdown, student illness, injury, etc.
• Build positive relationships and collaborate with departments including sports, academics, health services for student-athlete’s development

QUALIFICATIONS

Required Minimum Qualifications

• Bachelor’s degree or equivalent experience in Education, Psychology, Sports Management, or related area

Required Skills and Abilities

• Must possess good judgment and sensitivity relating to students of various backgrounds
• Ability to handle challenging situations professionally and with sensitivity
• Excellent written and verbal communication skills
• Excellent guest service skills
• Highly organized with the ability to juggle and prioritize multiple projects effectively
• Ability to multitask and prioritize in a fast-paced setting
• A superior work ethic
• Desire to work collaboratively with colleagues

Preferred Qualifications and Skills

• Master’s degree in Education, Counseling, Psychology, Sports Management, or related area
• Experience in education, sports or related area
• Experience as collegiate athlete
• Experience with residential life in a boarding school environment and/or summer camps
• Experience with working with students grades 6 to 12
• Experience in counseling, crisis response, and mediation
• Experience in a high-pressure, academic/performance setting
• First Aid and CPR Certification
• Proficient with computers and computer systems
• Bilingual