Job Summary

The SBA Sr Loan Servicing Specialist will perform a variety of servicing functions related to Small Business Administration and USDA loans, and will directly and frequently interact with a wide range of parties, including borrowers, lending and credit staff, Accounting, insurance and title companies, and other third-party vendors. The position will be responsible for processing internal and external servicing requests, ensuring SOP servicing requirements are met as well as adherence to internal credit policies and procedures. The SBA Sr Loan Servicing Specialist will maintain the post-closing exception tracking and collection process, working closely with the assigned Portfolio Manager.

Key Responsibilities / Essential Functions

• Performs post-closing review of executed closing package, ensures file completeness, and maintains and manages documentation exception tracking and collection processes.
• Responsible for imaging of complete closing package to HomeTrust Bank’s system.
• Submits loan guaranty fee within required timeframe.
• Performs all SBA related servicing tasks, including disbursements, billing, payment processing, payoffs, set-up of automatic payments, and loan history requests.
• Reviews and processes remittances and reports, including submission of 1502 report to fiscal transfer agent.
• Utilizes tickler system to monitor UCC continuations, collateral and business insurance, and real estate taxes.
• Processes SBA and USDA modifications, deferments, and other loan maintenance.
• Balances and reconciles assigned DDA’s and general ledger accounts.
• Collaborates with assigned SBA Portfolio Manager on applicable servicing actions and assists with ongoing file management.
• Books and reconciles required entries upon receipt of loan sale proceeds.

Job Requirements

Education:

• Associate degree in business or related field required.

Required:

• 3+ years of experience in SBA Loan Servicing and/or Loan Operations.
• Strong understanding of SBA programs, reporting requirements, secondary market sales, and standard operating procedure as it pertains to job functions.
• Working knowledge of loan documentation and regulatory requirements.
• Thorough background with a core banking system.
• Above average communications skills with emphasis on listening and problem-solving skills.
• Demonstrated ability to handle multiple tasks simultaneously, with exceptional organization skills.
• Ability to understand and use bank policies and procedures to ensure operational efficiency and regulatory compliance in conjunction with the SBA’s Standard Operating Procedures and USDA’s Policies and Procedures.
• Ability to prioritize duties and work independently.
• Self-motivated with excellent attention to detail.
• Ability to meet designated deadlines while remaining flexible to changing assignments.
• Must be able to work in a team environment and contribute to building a positive team atmosphere.
• Customer service and experience oriented.
• Proficient in Microsoft Office products.

About HomeTrust Bank

HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, and Tennessee. Learn more at www.htb.com. Apply today to take your first steps towards joining this talented population of employees within a growing organization.

Work Environment, Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of qualified applicants and employees.

• This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.
• Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
• Physical activity requiring reaching, sifting, lifting up to 25 lbs., finger dexterity, grasping, feeling, repetitive motions, talking and hearing are required.
• The employee will frequently communicate and must be able to exchange accurate information with others.
• The employee may need to move around their office to attend meetings and to access files, machinery or other job-related tools.

DISCLAIMER: HomeTrust Bank is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

HomeTrust Bank values and promotes diversity and inclusion in every aspect of our business and at every level within the company. We recruit, hire, and promote employees based on their individual ability and experience and in accordance with Affirmative Action and Equal Employment Opportunity laws and regulations. Our policy is that we do not discriminate on the basis of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, pregnancy, marital status, status as a protected veteran, or any other status protected by federal, state, or local law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)