Counter Salesperson/warehouse Teammate
Posted:
Sunday, 27 July 2025
Valid Thru:
Tuesday, 26 August 2025
Index Requested on:
07/27/2025 07:09:36
Indexed on:
07/27/2025 07:09:36
Location:
Jacksonville, FL, 32099, US
Industry:
Advertising and Public Relations
Occupational Category:
13-0000.00 - Business and Financial Operations
Type of Employment: FULL_TIME
Hajoca Corporation is hiring!
Description:
Are you outgoing and value customer service? Are you knowledgeable and service-oriented? Do you have the determination to close sales and build lasting relationships with new and existing customers? If so, we'd like you to join our team as a
Counter Salesperson/Warehouse Teammate.
About the Counter Salesperson Role: You will: - Confidently assist customers who purchase and/or pick up merchandise at the Profit Center.
- Accurately process and fill Sales Orders generated at the sales counter.
- Attract and retain customers.
- Work with the PCM to establish revenue and margin targets.
- Verify the Pick Ticket ship date is the date the material is picked up by the customer, update accordingly, and obtain customer signature before releasing material.
- Provide customers with reliable information regarding product specifications, pricing, and availability.
- Keep the counter area and merchandise displays clean, neat, current, stocked and safely displayed.
- Ensure security and control is upheld at this primary point of customer contact.
- Communicate to the Profit Center Manager and Credit Manager any changes in a customer's business that might cause a credit risk.
- Process cash sale returns and refund paperwork in accordance with Company policy and procedure.
- Inform supervisor of inventory levels or stock depletions that could impact customer service levels.
- Assist co-workers in servicing customers, including answering incoming calls, stocking merchandise in the warehouse, and pulling orders for delivery.
- Successfully complete required safety and compliance training programs as assigned.
- Perform other reasonably related duties as assigned by immediate supervisor and other management as required.
About the Warehouse Teammate Role: You will: - Be responsible for counting, verifying, and receiving incoming vendor shipments and customer return material.
- Stock and maintain the warehouse; and pick, document, and pack customer orders in accordance with Company policy and procedure.
- Act with a high attention to detail to ensure the highest levels of customer satisfaction.
- Handle all shipping discrepancies per procedures or forward appropriate paperwork to designated employee to handle.
- Identify nonstock, special-order material, and damaged material and store in proper warehouse locations.
- Complete necessary documentation for customer shipments delivered via third-party carrier.
- Load and unload trucks, operate warehouse forklift and other material handling equipment safely.
- Inform immediate supervisor of stock depletions, count discrepancies, or damaged/defective/nonsaleable merchandise that could impact customer service levels.
- Ensure security and controls are in place and upheld to protect Profit Center assets.
- Maintain warehouse cleanliness, order, and safety. Remove empty cartons, metal bands, pallets, and other debris. Inform immediate supervisor of safety issues.
- Assist co-workers in servicing customers.
- Perform all job functions in accordance with the company's Safety Standards.
- Successfully complete required safety and compliance training programs as assigned.
- Perform other reasonably related duties as assigned by immediate supervisor and other management as required.
About You: - 1+ years' experience in customer service or counter sales; contractor sales preferred.
- Knowledge of products sold in the Profit Center
- Valid driver's license
Our ideal candidate will also: - Demonstrate outstanding customer service, verbal communication, and generous listening skills.
- Keep an up to date and comprehensive knowledge of products; be able to suggest associated products for purchase.
- Be able to build and maintain a positive working relationship with customers, vendors and co-workers.
- Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, and ask for the order.
- Know of, be able to apply and practice safety precautions in a warehouse and material handling environment.
- Be able to learn to operate warehouse material-handling equipment.
- Be able to learn to operate and demonstrate hand tools.
- Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.
- Be able to learn and operate the computer related systems used to process orders.
- Read, write, speak, and understand English.
Responsibilities:
Please review the job description.
Educational requirements:
Desired Skills:
Please see the job description for required or recommended skills.
Benefits:
Please see the job description for benefits.
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