Overview

Who We Are:

As a privately held, U.S.-owned and operated company, Crowley provides services to 36 nations and island territories. Our purpose is to bravely advance what's possible to elevate people and planet, with our core values of Integrity, Sustainability and Drive guiding everything we do.

By expanding and innovating our services, we have expanded our footprint within the Logistics, Land Transportation, Shipping, and Energy industries. Crowley and its affiliated companies have generated more than $3.5 billion in annual revenue through our people's focus on excellence and a culture that values everyone's voices and collaboration.

To continue laying the groundwork and challenge what's possible for our business, we seek to partner with individuals ready to elevate their careers with us.

Work Arrangement:

Hybrid

What You'll Do:

The Vice President, Sales is responsible for enabling and executing sales and account management strategies across VOCC, NVO, and drayage, operating at the direction of the Regional Commercial Leaders for Central America and Puerto Rico & Caribbean, who hold P& L accountability. This role leads disciplined sales execution, customer engagement, and multimodal solution alignment to support regional revenue and margin objectives. While the role does not carry direct P& L ownership, it plays a critical leadership role in driving commercial outcomes by translating regional commercial priorities into effective sales execution. The VP, Sales ensures that customer strategies, deal execution, and service offerings are aligned with enterprise pricing frameworks, operational capabilities, and broader Logistics & Shipping objectives.

Responsibilities

Key Responsibilities:

Sales Leadership & Execution

• Lead sales and account management teams to drive pipeline development, customer acquisition, and revenue growth in support of regional P& L objectives.
• Establish clear sales priorities, territory focus, and performance expectations aligned with enterprise strategy and commercial frameworks enabled by Commercial Excellence.
• Ensure disciplined execution of the sales process from opportunity identification through deal delivery, leveraging standardized tools, processes, and insights.

Commercial Collaboration & Influence

• Partner closely with regional and divisional commercial leaders who own P& L to align pricing, deal structures, and commercial priorities, using shared data and governance frameworks provided by Commercial Excellence.
• Influence decision - making to optimize revenue, margin, and long - term customer value by integrating frontline sales insight with centralized analytics and performance data.
• Ensure all commercial activities adhere to established pricing frameworks, governance standards, and profitability targets supported by Commercial Excellence enablement.

Deal Execution & Customer Solutions

• Lead complex commercial negotiations in coordination with P& L owners and Commercial Excellence - enabled pricing and deal support resources.
• Drive consistent, high - quality deal execution within defined pricing and margin guardrails, ensuring alignment between customer value propositions and financial discipline.
• Align multimodal service offerings (VOCC, NVO, drayage) to meet customer needs and deliver integrated solutions, supported by standardized commercial frameworks.

Customer Relationship Management

• Build and maintain strong relationships with key customers and strategic accounts, translating commercial priorities into effective sales engagement.
• Drive customer retention and growth through proactive account management and expansion strategies aligned with regional P& L goals.
• Serve as a senior commercial point of contact, ensuring alignment between customer expectations, commercial commitments, and service delivery.

Cross-Functional Alignment

• Partner with Operations to ensure commercial commitments are executable and aligned with network capabilities and service standards.
• Collaborate with Customer Excellence and Operations to support consistent execution and reliable customer experience.
• Support cross - sell initiatives and integrated solutions across the Logistics & Shipping division, informed by Commercial Excellence insights and performance analytics.

Performance Management & Insights

• Monitor sales performance, pipeline health, and key commercial metrics to drive accountability and continuous improvement.
• Provide insights and recommendations to P& L owners to inform decision - making and optimize performance outcomes.
• Partner closely with Commercial Excellence to integrate market trends, customer insights, and frontline sales intelligence with divisional data and analytics, ensuring regional strategies and sales execution are informed, disciplined, and data - driven.

Talent Development & Succession

• Develop leaders at all levels by building accountability, ownership, and capability; own succession planning to ensure a strong, ready leadership bench aligned to current and future business needs, with disciplined development action plans and measurable progress.
• Model and reinforce enterprise leadership expectations by driving a high performance, inclusive culture through visible leadership, strong engagement, and a consistent coaching cadence that holds leaders accountable for developing their teams and future leaders.

Qualifications

Experience:

• 10+ years management experience with a focus on commercial operations which involve an understanding of market research, sales support, analytics and forecasting which meet financial objectives.
• Proven experience driving strategic change, leading teams, and influencing cross-functional stakeholders.
• Experience operating in a matrixed organization and influencing without direct authority.

Technical Proficiencies:

Proficient in Microsoft Office products, including Excel, Outlook and Word.

Education & Credentials:

Bachelor's degree in Business, Logistics, Supply Chain, or related field (MBA preferred).

Other:

• Ability to travel as needed.

What We Offer?

We inspire top talent by offering a comprehensive and competitive package that supports the diverse needs of our people-on land, at sea, in offices, and remotely.

Our Total Rewards include:

• Competitive pay with recognition programs
• Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays
• Leave and family support: parental leave and sick leave
• Learning and growth: access to training and development for continuous skill development
• Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts

At Crowley, we invest in you-your success, your health, and your future.

Qualifications:
Experience:

• 10+ years management experience with a focus on commercial operations which involve an understanding of market research, sales support, analytics and forecasting which meet financial objectives.
• Proven experience driving strategic change, leading teams, and influencing cross-functional stakeholders.
• Experience operating in a matrixed organization and influencing without direct authority.

Technical Proficiencies:

Proficient in Microsoft Office products, including Excel, Outlook and Word.

Education & Credentials:

Bachelor's degree in Business, Logistics, Supply Chain, or related field (MBA preferred).

Other:

• Ability to travel as needed.

What We Offer?

We inspire top talent by offering a comprehensive and competitive package that supports the diverse needs of our people-on land, at sea, in offices, and remotely.

Our Total Rewards include:

• Competitive pay with recognition programs
• Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays
• Leave and family support: parental leave and sick leave
• Learning and growth: access to training and development for continuous skill development
• Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts

At Crowley, we invest in you-your success, your health, and your future.

Responsibilities:
Key Responsibilities:

Sales Leadership & Execution

• Lead sales and account management teams to drive pipeline development, customer acquisition, and revenue growth in support of regional P& L objectives.
• Establish clear sales priorities, territory focus, and performance expectations aligned with enterprise strategy and commercial frameworks enabled by Commercial Excellence.
• Ensure disciplined execution of the sales process from opportunity identification through deal delivery, leveraging standardized tools, processes, and insights.

Commercial Collaboration & Influence

• Partner closely with regional and divisional commercial leaders who own P& L to align pricing, deal structures, and commercial priorities, using shared data and governance frameworks provided by Commercial Excellence.
• Influence decision - making to optimize revenue, margin, and long - term customer value by integrating frontline sales insight with centralized analytics and performance data.
• Ensure all commercial activities adhere to established pricing frameworks, governance standards, and profitability targets supported by Commercial Excellence enablement.

Deal Execution & Customer Solutions

• Lead complex commercial negotiations in coordination with P& L owners and Commercial Excellence - enabled pricing and deal support resources.
• Drive consistent, high - quality deal execution within defined pricing and margin guardrails, ensuring alignment between customer value propositions and financial discipline.
• Align multimodal service offerings (VOCC, NVO, drayage) to meet customer needs and deliver integrated solutions, supported by standardized commercial frameworks.

Customer Relationship Management

• Build and maintain strong relationships with key customers and strategic accounts, translating commercial priorities into effective sales engagement.
• Drive customer retention and growth through proactive account management and expansion strategies aligned with regional P& L goals.
• Serve as a senior commercial point of contact, ensuring alignment between customer expectations, commercial commitments, and service delivery.

Cross-Functional Alignment

• Partner with Operations to ensure commercial commitments are executable and aligned with network capabilities and service standards.
• Collaborate with Customer Excellence and Operations to support consistent execution and reliable customer experience.
• Support cross - sell initiatives and integrated solutions across the Logistics & Shipping division, informed by Commercial Excellence insights and performance analytics.

Performance Management & Insights

• Monitor sales performance, pipeline health, and key commercial metrics to drive accountability and continuous improvement.
• Provide insights and recommendations to P& L owners to inform decision - making and optimize performance outcomes.
• Partner closely with Commercial Excellence to integrate market trends, customer insights, and frontline sales intelligence with divisional data and analytics, ensuring regional strategies and sales execution are informed, disciplined, and data - driven.

Talent Development & Succession

• Develop leaders at all levels by building accountability, ownership, and capability; own succession planning to ensure a strong, ready leadership bench aligned to current and future business needs, with disciplined development action plans and measurable progress.
• Model and reinforce enterprise leadership expectations by driving a high performance, inclusive culture through visible leadership, strong engagement, and a consistent coaching cadence that holds leaders accountable for developing their teams and future leaders.