Who We Are:

As a privately held, U.S.-owned and operated company, Crowley provides services to 36 nations and island territories. Our purpose is to bravely advance what's possible to elevate people and planet, with our core values of Integrity, Sustainability and Drive guiding everything we do.

By expanding and innovating our services, we have expanded our footprint in services within the Logistics, Land Transportation, Shipping, Wind and Fuel industries. Crowley and its affiliated companies have generated more than $3.5 billion in annual revenue through our people's focus on excellence and a culture that values everyone's voices and collaboration.

To continue laying the groundwork and challenge what's possible for our business, we seek to partner with individuals ready to elevate their careers with us.

Work Arrangement:

Remote

Why Join Crowley?

This role offers the opportunity to make a direct impact on vessel operations by ensuring they are properly staffed with qualified mariners. It combines strategic workforce planning, compliance oversight, and professional development, while also fostering collaboration with unions, regulatory bodies, and company departments. The position is dynamic and rewarding, blending problem ‑ solving, and customer service in a way that supports both organizational success and mariner growth.

What You'll Do:

You will assist management in administering all aspects of personnel staffing for vessels, including covering various fleet/vessel crewing needs in the absence of the regularly assigned Crewing Coordinator and/or Administrator. You will ensure mariners have the appropriate qualifications, coordinate timely and cost-effective travel, develop strategic crewing plans, forecast requirements, collaborate on training schedules, and provide professional development guidance. This role delivers timely, proactive customer service and communication to vessels, mariners, and internal Crowley stakeholders.

Key Responsibilities:

• Assist in routine administrative functions such as discharges, service awards, PAN reports, presentations, and PowerPoint materials.

• Participate in the development of crewing and crew travel budgets.

• Prepare and maintain accurate personnel records in coordination with other company departments.

• Build and maintain relationships with internal and external organizations.

• Provide functional advice or training to less experienced crewing personnel.

• Serve as the subject matter expert on crewing while working with minimal supervision.

• Ensure vessels are crewed with qualified, physically fit, and capable mariners for all required positions.

• Verify all crew documents and credentials.

• Ensure regulatory compliance for all crew certifications (USCG, MLC, training, medical/drug free, customer/contract requirements).

• Coordinate timely and cost-effective crew travel to and from vessels.

• Understand and apply multiple union contracts, customer requirements, and regulatory position requirements.

• Identify discrepancies and expirations in personnel qualifications.

• Assist in identifying training needs and developing training plans.

• Support crew development and succession planning.

• Forecast crew rotations based on mariner skill level, training, availability, and security clearance requirements.

• Provide high quality customer service and direct communication regarding mariner assignments.

• Interact with union hiring halls to dispatch mariners and assist in the union/employer grievance process.

• Participate in contract negotiations and official events as required.

• Support standardization and streamlining of departmental processes and training.

• Produce reports on workforce, work utilization, and assignments as required.

• Participate in unemployment hearings as necessary.Education & Credentials:

• High school diploma or equivalent, plus job related coursework.

• Bachelor's degree in business preferred.

• 1-3 years of experience in marine crewing operations preferred.

• Experience in a high-paced, detail- oriented role with strong communication and customer service skills.

• Expertise with MMC or USCG compliance is a plus.

Experience:

• 5 years of related marine industry experience in crewing vessels.

• Prior supervisory experience preferred.

Technical Skills:

Proficient in:

• Microsoft Office Suite (Excel, Outlook, Word).

• Filenet

• NS5

• Oracle / HR systems

• Medical / DOT systems

• Union web portals

• USCG web portals

Competencies:

• Ability to establish and maintain effective working relationships.

• Strong verbal and written communication skills.

• Ability to develop and implement policies, procedures, goals, and objectives.

• Ability to manage projects varying in nature and scope.

• Ability to compile, review, and reconcile data for accuracy and compliance.

• Ability to prioritize, organize, and perform multiple assignments while meeting deadlines.

• Ability to gather, interpret, report, and edit information.

• Ability to function effectively independently or as part of a team.

• Ability to indirectly mentor, coach, train, and/or supervise employees.

• Knowledge of union contracts and regulatory requirements.

• Knowledge of fleet training requirements, mariner documentation, and collective bargaining agreements

What We Offer?

We inspire top talent by offering a comprehensive and competitive package that supports the diverse needs of our people-on land, at sea, in offices, and remotely.

Our Total Rewards include:

• Competitive pay with recognition programs

• Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays

• Leave and family support: parental leave and sick leave

• Learning and growth: access to training and development for continuous skill development

• Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts

At Crowley, we invest in you-your success, your health, and your future.