Who We Are:

As a privately held, U.S.-owned and operated company, Crowley provides services to 36 nations and island territories. Our purpose is to bravely advance what's possible to elevate people and planet, with our core values of Integrity, Sustainability and Drive guiding everything we do.

By expanding and innovating our services, we have expanded our footprint in services within the Logistics, Land Transportation, Shipping, Wind and Fuel industries. Crowley and its affiliated companies have generated more than $3.5 billion in annual revenue through our people's focus on excellence and a culture that values everyone's voices and collaboration.

To continue laying the groundwork and challenge what's possible for our business, we seek to partner with individuals ready to elevate their careers with us.

Work Arrangement:

Hybrid

Why Join Crowley?

In this role, the representative plays a critical part in shaping a more agile, cost‑effective carrier network. Their negotiation expertise and relationship‑building will unlock better pricing, stronger carrier loyalty, and consistent on‑time execution. Through ongoing performance insights and continuous improvements, this individual will directly enhance operational reliability and create a stronger, more competitive transportation offering

What You'll Do:

Responsible for finding carriers for designated shipments, while building carrier relationships and driving digital engagement for transactional shipments.

Key Responsibilities:

• Responsible for finding carriers and developing and maintaining strong relationships with them. Fulfill shipments with the lowest cost and best service carriers.

• Responsible for rate negotiation with carriers. Ensure operational execution.

• Communicate performance expectations to carriers for each shipment. Participate in carrier business reviews as needed

• Review carrier service performance and identify service improvements.Education & Credentials:

High school diploma or equivalent required. Bachelor's degree in business, transportation or a related field preferred. Bi-Lingual preferred but not required

Experience:

0-3 years of experience in truck transportation, truck brokerage, supply chain management, import/export transportation, customer service, negotiations or related experience.

High school diploma or equivalent required. Bachelor's degree in business, transportation or a related field preferred. Bi-Lingual preferred but not required

Competencies

Ability to communicate effectively verbally and in writing. Ability to establish and maintain effective working relationships both internally and externally. Ability to demonstrate effective customer service skills. Ability to prioritize, organize and perform multiple work assignments simultaneously while meeting assigned deadlines. Ability to identify complex problems and review related information to develop and evaluate options and implement solutions. Ability to perform accurately in a detail-oriented environment. Ability to gather, interpret, report and use data and other information concerning assigned activities. Ability to function effectively with, or as part of a team. Balance a high level of inbound phones calls while still making outbound calls in a high-pressure environment. Create a pipeline based on the use of repeated and new carriers.

Technical Skills:

Proficient in Microsoft Office products, including Excel, Outlook and Word.

Job Scope

Position impacts a single business unit/segment.

Working Conditions

Normal office environment with little exposure to excessive noise, dust, temperature and the like. Extended use of a computer keyboard, viewing of a computer monitor and the ability to sit for long periods of time.

What We Offer?

We inspire top talent by offering a comprehensive and competitive package that supports the diverse needs of our people-on land, at sea, in offices, and remotely.

Our Total Rewards include:

• Competitive pay with recognition programs

• Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays

• Leave and family support: parental leave and sick leave

• Learning and growth: access to training and development for continuous skill development

• Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts

At Crowley, we invest in you-your success, your health, and your future.