Who You Are
Military, law enforcement, or security backgrounds are great, however, they are not a requirement. We are less interested in your previous career and more interested in who you are. We value, integrity, dedication, and a passion for excellence. You will be successful because you are willing to learn quickly, work hard, tell the truth, and perform. Performance matters most; not your date of hire!

Responsibilities & Expectations

The Security Coordinator serves as the first point of contact for employees, visitors, and vendors entering the premises. This position plays a key role in ensuring a secure, professional, and welcoming environment while maintaining the highest standards of security and customer service. The ideal candidate will possess strong interpersonal skills, situational awareness, and attention to detail. Responsibilities will include:

• Greet and register all visitors, vendors, and guests in a professional and courteous manner.
• Monitor access control systems and issue visitor badges in accordance with company policy.
• Enforce building security protocols, including sign-in/out procedures, prohibited items, and badge requirements.
• M onitor security cameras, alarms, and other surveillance systems, reporting any suspicious activity to appropriate personnel .
• Respond to emergencies and escalate incidents according to established procedures.
• Maintain accurate visitor logs and incident reports.
• Support security operations during special events or emergency drills.
• Coordinate with building management, security officers, and internal teams as necessary.
• Ensure the reception area is neat, secure, and presentable at all times .
• Manage incoming calls and direct inquiries to appropriate departments.
• Provide administrative support to the security team as needed.
• Support badge access program by issuing badges for new employees and other tasks, as needed
• Conduct Mail screening in accordance with training and established SOP's

Qualifications

• Associate's degree preferred.
• Prior experience in security, reception, or customer service roles strongly preferred.
• Working knowledge of access control systems, visitor management systems, and CCTV preferred.
• S trong communication skills, both verbal and written.
• Professional demeanor and strong customer service orientation.
• Ability to remain calm under pressure and handle sensitive situations with discretion.
• Must be dependable, punctual, and maintain confidentiality.
• Ability to stand or sit for extended periods and perform basic physical duties if needed.
• Flexibility to work overtime, shifts, holidays, or weekends as needed.

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.