Cust Serv Rep I

Posted: Thursday, 24 July 2025
Valid Thru: Saturday, 23 August 2025
Index Requested on: 07/25/2025 01:22:34
Indexed on: 07/25/2025 01:22:34

Location: Jacksonville, FL, 32099, US

Industry: Advertising and Public Relations
Occupational Category: 13-0000.00 - Business and Financial Operations
Type of Employment: FULL_TIME

Crawford & Company is hiring!

Description:

Provides assignment support for open/pending assignments by contacting clients and/or contractors, and documenting various system applications according to procedures and program requirements.
  • High School Diploma or equivalent and at least 2 year's customer service and/or administrative/clerical experience.
  • Demonstrated experience in customer service, administrative/clerical skills.
  • Highly proficient and advanced computer skills.
  • Excellent attention to detail and organizational skills
  • Good time management abilities.
  • Strong analytical and problem solving ability.
  • Excellent written, verbal and oral communication skills.
  • Good interpersonal skills.
  • Ability to work independently, with minimal supervision
  • Strong work ethic
  • Reviews dashboard for outstanding assignments.
  • Contacts contractors for file status (site inspection, estimate upload, etc.).
  • Documents file assignments and status, utilizing appropriate management tools and reports as necessary to evaluate the progression of the completion of the job or project.
  • Completes customer service satisfaction surveys as required.
  • Assists external clients with customer service inquiries.
  • Participates in special projects or performs duties in other areas as requested.
  • Upholds the Crawford Code of Business Conduct and Ethics at all times.

Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

Please see the job description for required or recommended skills.

Benefits:

Please see the job description for benefits.

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