The BSRP Specialist serves as a liaison between Brooks’ staff, physicians, patients, families and schools, both in inpatient and outpatient settings. The BSRP Specialist works closely with the child’s school and family to ensure recommended school services are setup. The BSRP Specialist advocates for and with families seeking educational opportunities for their children with special needs. The BSRP Specialist is available to assist college-age patients in obtaining needed accommodations for school, as well as adult education and GED completion assistance. Some clerical administrative duties include database management and data collection. The BSRP Specialist will establish and maintain positive, supportive relationships with patients, families, schools, and Brooks’ staff.
Location: Healthcare Plaza at 3901 University Blvd South, Jacksonville, FL 32216
Hours: Part-time, 20 hours per week, Monday - Friday, daytime hours
Responsibilities:
- Assume responsibilities as delegated by the Pediatric Community Programs Manager or Brooks School Re-entry Program Manager.
- Provide appropriate school related information and recommendations to Brooks’ staff and physicians.
- Provide verbal and printed information and recommendations to patients’ families and their schools regarding the educational need of the child.
- Work closely with schools/school districts in determining educational recommendations and services.
- Complete required medical records documentation.
- Assist in maintaining BSRP Excel database.
- Conduct post-discharge follow-up calls with families and/or schools and perform required documentation.
- Send BSRP surveys to families following discharge from BRH. Enter survey results in the database.
- Perform clerical and administrative duties as needed.
- Provide needed written correspondences to schools and outside agencies.
- Attend weekly Team Conferences and Family Conferences at BRH as needed.
- When needed, participate in school meetings by phone or in person to assist with child’s school re-entry.
- Initiate Early Steps and Child Find referrals.
- Provide college-age patients information to assist with their transition back to school.
- Maintains confidentiality of patient information.
- Adheres to policies and procedures specific to patient rights.
- Maintains a clean and safe environment; identifies and reports hazards.
- Participates in BSRP’s annual school supply drive by assisting BSRP Manager and Liaison.
- Participates in marketing and/or community events to promote BSRP to the organization and/or community.
- Attends all required in-services specific to fire, safety, risk management, hazardous waste and infection control and completes all on-line mandatories.
- Adheres to policies/procedures specific to universal precautions when delivering patient care.
- Adheres to Brooks’ policies regarding attendance, conduct, grooming and dress code.
- Promotes a positive image of BSRP to staff at Brooks Rehabilitation Hospital and outpatient clinics. Promotes a positive image to patients, their families, and schools, outside agencies and to the public.
- Promotes and maintains Brooks School Re-entry Program’s Mission, Vision and Values to patients, their families, Brooks’ staff, outside agencies, physicians, and the public.
Qualifications:
- Bachelor’s degree in Exceptional Student Education, Education, or Secondary Education
- Minimum one year of experience working in related area preferred.
Job related skills:
- Must have excellent interpersonal skills, verbal/written communication skills, and interviewing skills.
- Knowledge of Exceptional Student Education (ESE) programs and eligibility including Child Find referrals.
- Knowledge regarding Early Steps referral process and eligibility.
- Knowledge of Section 504 of the Rehabilitation Act including applicable services for college-aged individuals with disabilities.
- Knowledgeable in use of Microsoft Word, Excel, and Power Point.
- Knowledge of electronic medical records for documentation and retrieval of records.
- Strong organization skills, ability to multi-task, and effective time-management skills.
- Excellent verbal and written communication skills including ability to communicate effectively with physicians, patients’ families, outside agencies, school personnel and district ESE staff.
- Familiarity and working knowledge of Program Mission, Vision, and Goals.
- Knowledge of HIPPA requirements and ability to maintain strictest patient confidentiality.
- Able to operate general office equipment such as fax machine, copier, printer, scanner etc.
- Ability to communicate comfortably and accurately with a variety of individuals on various topics related to educational resources and services.
- Must demonstrate ability to prioritize multiple projects and deadlines.
- Must be open to learning and feedback.
- Must be flexible with an ability to handle a changing environment.
Location: Healthcare Plaza at 3901 University Blvd South, Jacksonville, FL 32216
Hours: Part-time, 20 hours per week, Monday - Friday, daytime hours
Compensation: Experience, education and tenure may be considered along with internal equity when job offers are extended.
Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:
- Competitive Pay
- Comprehensive Benefits package
- Vacation/Paid Time Off
- Retirement Plan
- Employee Discounts
- Clinical Education and Professional Development Programs
Please see the job description for required or recommended skills.
Please see the job description for benefits.