Brooks Overview:

For more than 50 years, the nonprofit Brooks Rehabilitation, headquartered in Jacksonville, Fla., has been a comprehensive system of care for physical rehabilitation. Ranked as the No. 1 rehabilitation hospital in Florida and one of the top 20 in the nation on U.S. News & World Report, Brooks operates two inpatient rehabilitation hospitals in Jacksonville, Fla., and a Center for Inpatient Rehabilitation in partnership with Halifax Health (Daytona Beach). Brooks also offers one of the region’s largest home healthcare agencies; more than 50 outpatient therapy clinics; the Brooks Rehabilitation Medical Group; two skilled nursing facilities; assisted living; memory care; and the Clinical Research Center, which specializes in advanced research to further the science of rehabilitation. In addition, Brooks provides many low- or no-cost community programs and services to improve the quality of life for people living with physical disabilities.

Position Summary:

The Case Manager is the facilitator of the case and the team working with the patient. Strong leadership and facilitation skills. Ability to work with all stakeholders involved in cases to support a positive experience and outcome on each case. Knowledge of local resources. Ability to develop creative discharge plans to support LOS of patients in the inpatient rehabilitation setting. Understanding of criteria and ability to apply for utilization management of cases.

Qualifications:

• Interviews patients/families to obtain data regarding home environment, family relationships, financial resources, health and social histories, in order to address the comprehensive needs of the patients/families. Demonstrates knowledge of age-specific needs in assessing family systems.
• Orients patients/families to the rehab process and explores options regarding discharge planning, and the need for education and/or referral to community resources and support systems.
• Provides various levels of case management services when indicated, e.g., emotional support to patients/families which facilitates adaptation to the disability and post rehab planning.
• Relates a clear understanding of reimbursement/financial resources as applies to discharge planning, to include federal and state assistance programs such as Medicare and Medicaid.
• Documents interventions and developments in the patient's medical record. Records information in an accurate, timely, and concise manner.
• Provides follow-up, ongoing monitoring, and intervention as needed to assume implementation of discharge plans, patient/family adjustment.
• Assists with program evaluation and quality assurance activities through follow-up questionnaires and/or other data.
• Acts as a liaison between colleagues, other departments and community agencies. Develops and maintains liaisons with local, state, and federal resources.
• Acts as an advocate for patient rights, needs, and goals. Seeks patient involvement in planning to the greatest extent possible. Involves family/significant other when the patient cannot actively participate in goal setting.
• Obtains written consent upon release of medical records.
• Organizes individual workload and sets appropriate priorities based on patients' needs and departmental policies and standards
• Fosters positive and professional relationships with patients, families, physicians, staff, and department peers.
• Supports the interdisciplinary team process by formulating team conference reports and conferring with referral sources, patients, and families.
• Rotate weekends as needed to assure social service coverage in SNF.

Desired Qualifications:

• Minimum of BS/BA in social work or related field., Masters preferred. Experience in Skilled Nursing Facilities (SNF) desired. Two years minimum of case management experience.
  

Shift: PRN(work as needed)

Location: 6210 Beach Blvd, Jacksonville FL 32216

This position is located at our University Crossing location, Joint Commission certified, three-story, 82, 000 square-foot facility with 111 beds, serving patients with both short and long-term rehabilitation needs. If you are passionate about serving patients with a goal to provide the best care possible and an excellent patient experience, we invite you to join our award-winning, innovative organization.