Reporting to the Manager of Case Management, the Case Manager Assistant works closely with the case manager to ensure the discharge process is smooth and has the responsibility for facilitating discharge services, discharge appointments, and DME needs. A successful case manager assistant is organized, communicates well, and can problem solve.

Responsibilities:

• Complete documentation and communication requirements for post discharge services
• Works with DME companies to ensure all required equipment is ready for patient at discharge.
• Communicates to patient and family
• Maintain documentation requirements
• Assist with facilitation of patient access to community resources
• Assists with team conference documentation and compliance
• Responsible for providing a positive patient experience through compassion and communication

Qualifications:

• High School diploma or equivalent
• 1 year of work in healthcare environment preferred
• Effective verbal and written communication
• Computer proficiency
• Excellent organizational skills
• Ability to problem solve

Hours: PRN, As Needed

Location: Brooks Bartram Inpatient Hospital at 6400 Brooks Bartram Dr, Jacksonville, FL 32258