At Kimpton Fitzroy London we are looking for a Junior Concierge to join our luxury hotel in Central London with an immediate start

A “London Hotel Like No Other, ” Kimpton Fitzroy London is an iconic 19th-century building which meets the London of today: From the outside, this landmark building, which occupies the eastern side of Bloomsbury’s Russell Square, looks every bit the part of grande dame. Inside, though, contemporary interiors beckon the discerning traveller to settle in and stay a while. Want to be part of this Lifestyle Luxury property?

As a Junior Concierge we will support you to:

• Be yourself - bringing the real you to work, with your unique personality we want you to be who you are!
• Lead yourself – we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections, we trust you to do right!
• Make it count – you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day!

Being one of the first points of contact with our guests, our Junior Concierge will welcome guests in a friendly and warm manner and be there to deliver their luggage to and from their rooms when requested. You will need to collect, record, and receipt the storage of guest’s luggage, as well as providing a warm and genuine experience for the guest’s arrival and departure.

You will serve as a key resource for guests looking to explore the local area and enrich their stay.

We are committed to offer and provide our Junior Concierge with a competitive salary and a large range of benefits:

• £13.46 per hour (£27, 996.80 annual salary) plus great IHG perks!
• 31 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (pro rata) after further service. Plus, the opportunity to take part in volunteering days if you wish to do so.
• We provide every employee company sick pay and life insurance.
• Amazing discounts for our hotels and restaurants around the world
• Discounts from over 15, 000 stores – all the way from retail to cinema
• Don’t forget, bring your friends, and take part in our generous ‘Refer a Friend’ programme!
• Most importantly, we’ll help you grow, and develop you as an individual.

Kimpton Fitzroy London is all about providing a contemporary luxury hotel experience whilst building heartfelt human connections with guests and colleagues – we call it the Stay Human project. What more you ask? We have been named ‘The plushest pet-friendly hotel, ’ because our heartfelt connection does not end with humans, it is extended to our furry friends. Want to know more? Apply now as we would love to hear from you!

You are always welcome here!

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means we can offer great flexibility if required.

Please click ‘apply’ now!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.