Posted:
Wednesday, 02 April 2025
Valid Thru:
Friday, 02 May 2025
Index Requested on:
04/02/2025 13:32:52
Indexed on:
04/02/2025 13:32:52
Location: London, ENG, WC1 5BE, GB
Industry:
Hospitality & Leisure
Occupational Category:
43-0000.00 - Office and Administrative Support
Type of Employment: FULL_TIME
IHG is hiring!
Description:
At InterContinental London Park Lane, we are currently looking to for Front Office Operations Manager to join our team.
Welcome to InterContinental London Park Lane
Located at one of the capital's most prestigious addresses, where the late Queen Elizabeth II once resided. Our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication in the heart of Mayfair. Inspired by its scenic views overlooking two Royal Parks, our establishment boasts elegant natural interiors and award-winning seasonal cuisine.
We are looking for a passionate and dynamic Front Office Operations Manager to lead our dedicated team and deliver outstanding guest experiences. Reporting directly to the Director of Rooms, you will oversee Reception and Instant Service, ensuring our guests are welcomed with warmth and their needs are met throughout their stay.
Working alongside a second Front Office Operations Manager, who leads Club Lounge and Guest Relations, you will share collective responsibility for delivering an elevated and seamless guest journey across all of Front Office. Together, you will drive service excellence, inspire your teams, and uphold the highest standards of luxury hospitality.
Key Responsibilities:
To succeed as our Front Office Operations Manager, you will have:
If you think this sounds like you, we would love to hear from you!
What’s in it for you as our Front Office Operations Manager:
We are part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies, with a portfolio of 19 brands worldwide - which means global opportunities! Our Front Office Operations Manager enjoys a range of benefits including:
At InterContinental London Park Lane, our ambition is to define our unique culture.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days.
Please click ‘apply’ now!
You must meet the legal requirements to work in the UK.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Responsibilities:
Please review the job description.
Educational requirements:
Desired Skills:
Please see the job description for required or recommended skills.
Benefits:
Please see the job description for benefits.