Support Worker

Hartlepool

Permanent, full time (37.5 hpw)

Pay £12.00 per hour (Salary £23, 464 per annum) and great benefits including Health Cash Plan

Driving essential role

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Support Worker, you’ll be at the heart of supporting our customers who have complex mental health, offending behaviours and substance misuse needs to develop their skills to live more independently in the community. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know!

Typical day as our Support Worker

• Assisting customers with practical, daily living tasks to develop their independence, helping them to achieve the goals, aspirations and outcomes documented in their support plans.
• Our customers, have a wide range of complex needs ranging from mental health to offending behaviours and substance misuse. Due to this we link in with local agencies to ensure they are getting the most out of the time with us.
• Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.
• Carrying out risk assessments, support planning, goal setting and regular reviews.
• Cuppas, chats and catch ups. There’s no rushing from one customer to the next here! Plenty of time to work together with colleagues too.

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the Top Ten Great Places to Work in the UK!

You bring

• Passion to support our customers to live their best life, working together with an eye for detail.
• Experience of caring for others, you may have worked in care before or have experience of caring for others such as family members or children.
• The ability to work on your own initiative, remain calm under pressure and have a resilient approach.
• Recognise every customer is different and you’re able to adopt a flexible, personal approach, listening to customers to understand their needs.
• To get from A to B, driving is essential, and you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!

Our team

You’ll join Stacey, Kayleigh and Benjiee and our wider Scott Grange, Complex and Community Services team, we’re super passionate about what we do! We’re really proud of the support we offer to our wonderful customers and the links we have made in the community. We’re a supportive bunch and like to ensure we make a difference to our customers lives.

Job details

• Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
• Our working pattern is a two-week rolling rota, with one in every two weekends off.
• Able to use technology to update support plans, complete online learning and to collaborate with colleagues.
• You’ll need an Enhanced DBS check done and we pay for that.

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Colleagues really matters to us, that’s why we’re the 10^th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• Learn more about our benefits on our website.

Find out more

Click APPLY NOW to see our Support Worker Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.

Finally, do let us know if there’s anything we can do, to help you shine in our process at recruitment@homegroup.org.uk