Support Coordinator

Salary £27, 500 / Earn £14.06 per hour plus 34 days leave (rising to 39) and health cash plan worth over £1140

Permanent, full time (37.5 hpw)

Southend-on-Sea

We can’t offer a CoS for this role

Home, a place where you belong

Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for.

You’ll help people with complex needs and experience of homelessness to live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs.

What you’ll do

• Lead and coordinate 1-2-1 person-centred support planning at a supported housing service for ex-offenders at risk of homelessness

• Balance support, safeguarding, admin and meetings while managing caseloads

• Support Customers in areas including recovery, maintaining a home, budgeting, attending appointments and changing offending behaviours

• Work with partner agencies to support, safeguard and empower our customers

• Help customers build independence and prepare for their move-on into the community

Why join us

This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s Great Places to Work!

You have

• A passion to help and support others in a supported housing or homeless setting

• Energy, positivity, and you share our values

• Experience or interest in assessing referrals and coordinating support

• The ability to remain calm under pressure and have a resilient approach

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

• You’ll work Mon-Fri 9am-5: 30pm, including rota weekends (Sat-Sun 10am-2pm with TOIL) and later shifts (10: 30am-7pm)

• Service based at our 11-bed project in Southend-on-Sea, near to the town centre

• Although you’ll occasionally lone work, we normally work together in a small team

• You need an Enhanced DBS with barring list (we pay)

What’s in it for you?

• 34 days leave, rising to 39 (this includes bank holidays and a “me day”)

• Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more

• Matching pension contribution (up to 7% and life insurance of 3x basic salary)

• Instant pay access with Stream

• 800+ discounts on shops, holidays, days out, tech and more

Find out more

Click APPLY NOW to see our Support Coordinator Job Description, (what we call the role internally!) find out about us, for help to apply and our benefits. To discuss the role informally please feel free to call 01702467604. Roles can close early, so don’t wait.

For reasonable adjustments email recruitment@homegroup.org.uk.