Lead Support Worker

Salary £27, 500, plus 34 days leave (rising to 39) and health cash plan worth over £1140

Permanent, full time (37.5 hpw), rota working

Scott Grange, Hartlepool

We can’t offer a CoS for this role

Home, a place where you belong

Want to be part of a team that truly cares? As our Lead Support Worker (known internally as Support Coordinator), you’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs.

What you’ll do

• Lead support planning and coordinate our Support Workers to deliver person-centred support

• Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads

• Support Customers with daily tasks like budgeting, cooking and attending appointments

• Work with multi-agency teams to safeguard and empower our customers

• Help customers build independence and prepare for their move-on into the community

Why join us

This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s Great Places to Work!

You have

• Passion and experience in supporting others ideally in a supported housing setting

• Level 3 Diploma in Care or equivalent experience (or are willing to work towards it)

• Experience assessing referrals and coordinating support

• The ability to work under your own initiative, remain calm under pressure and have a resilient approach

• Scott Grange is a supported accommodation service providing tailored support to complex individuals

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

• Working a rota pattern with a mix of early (8am-6pm) and late (12pm-10pm) shifts, and working every other weekend

• You need an Enhanced with barring list (we pay)

• A vehicle insured for business use (and a license!), we’ll pay for any business mileage

What’s in it for you?

• 34 days leave, rising to 39 (this includes bank holidays and a “me day”)

• Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more

• Matching pension contribution (up to 7% and life insurance of 3x basic salary)

• Instant pay access with Stream

• 800+ discounts on shops, holidays, days out, tech and more

Find out more

Click APPLY NOW to see our Support Coordinator Job Description, find out about us, for help to apply and our benefits. Roles can close early, so don’t wait.

For reasonable adjustments email recruitment@homegroup.org.uk.