Lead Support Worker

County Durham

Permanent, Full Time (37.5 hpw)

Pay £13.21 per hour (Salary £25, 838 per annum)

We can't sponsor you due to certificate limits. We review this regularly

Home, a place where you belong

Come and join Home Group, the place to build a career you’ll be proud of!

As a Support Coordinator in our Central Resource Team (CRT), you’ll be part of a specialist team stepping in wherever you’re needed most. You’ll keep vital services running smoothly while making sure our customers get the care and stability they depend on. You’ll build your skills and grow your career faster than in a single post!

What’s in it for you?

• 34 days leave (including bank holidays and a “me day”) with the option to buy 5 more

• Paid time off for volunteering

• Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)

• Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies

• Career path with development and an excellent training package

• Excellent benefits and rewards including supermarket discounts and travel expenses

Colleagues really matter to us, that’s why we’re the 10^th Best place in the UK for Wellbeing.

Job details

• 37.5 hours per week on a rota, including evenings, weekends and some waking nights.

• Travel between services in County Durham (Brandon, Consett, West Cornforth, Durham) and one in Sunderland.

• Flexibility required to meet customer needs, with occasional changes to start/finish times.

• Some lone working, with regular training and team meetings.

• Use technology for support plans, online learning, and team collaboration.

• Enhanced DBS check required (paid for by us).

Typical day as a Support Coordinator within CRT

With no two days the same you will...

• Create support plans and coordinate a small team of Support Workers.

• Assisting our customers with complex needs and vulnerabilities. From homelessness, substance misuse, complex mental health and social isolation.

• Support daily living skills (meals, shopping, budgeting, tenancy, moving to independence).

• Carry out risk assessments, goal setting, planning, and reviews.

• Build strong relationships, time for chats, collaboration, and not rushing between customers.

You’ll go home each day knowing that you have helped change our customers lives for the better, working here at one of the top ten Great Place to Work in the UK!

You bring

• Passion for supporting customers to live their best life, with teamwork and attention to detail.

• Experience in person-centred support planning and guiding colleagues to follow plans.

• Skilled coordinating and assessing customer referrals.

• The ability to work independently, stay calm under pressure, and remain resilient.

• Access to a vehicle with business insurance (mileage paid)

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

Find out more

Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out. You can even learn more about our benefits on our website.

Finally, do let us know if there’s anything we can do, to help you shine in our process at recruitment@homegroup.org.uk