Lead Support Worker

Exeter, Devon

Permanent, full time (37.5 hpw), working on a rota basis.

Salary £24, 664 per annum, and great benefits including Health Cash Plan!

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Lead Support Worker, you’ll be at the heart of supporting our customers who have complex Mental Health needs to develop their skills to live more independently in the community. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know!

Typical day

• Creating support plans with your customers and coordinating our small team of Support Workers working to the plans.
• Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.
• Carrying out risk assessments, support planning, goal setting and regular reviews.
• Cuppas, chats and catch ups. There’s no rushing from one customer to the next here! Plenty of time to collaborate with colleagues too.

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK!

Why Choose Us

Fancy going home each day knowing you’ve helped change lives for the better? You’ll do just that here, working for a Top 10 Great Place to Work in the UK!

With flexible working, a supportive team, and the freedom to shape your diary, this is more than a job—it’s a chance to make a real impact. And yes, we’ll even cover your business mileage!

You bring

• Passion to support our customers to live their best life, working collaboratively with an eye for detail.
• Experience of creating person-centred support plans and supporting colleagues in working to work to the plans.
• Experience of coordinating and assessing customer referrals.
• The ability to work on your own initiative, remain calm under pressure and have a resilient approach

We’re sorry, but we can’t offer sponsorship for this role due to certificate limits. We review this regularly.

Job details

• We’re open to agreeing a work pattern with you.
• Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
• Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.
• You’ll need an Enhanced DBS check done and we pay for that.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• Enjoy 2 days volunteering, 34 days leave (this includes bank holidays and a "me day"!), increasing to 39, and the option to buy five more.
• Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies.
• 800+ discounts or cashback on shopping, holidays, and more.
• We’re a top 10 UK Wellbeing employer, our tools and support are here when you need them!
• Grow your career with us—we’ll help you take the next step.
• Generous pension and 3x salary life insurance. Check more benefits online!

Find out more

Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.

Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk.