Lead Support Worker

Primarily East Durham locality but some requirements to work across County Durham when required. This role will sit within the Durham Mental Wellbeing Alliance and as such some you may be allocated if needed to support within a Homegroup Alliance service.

Temporary (until March 2025), full time (37.5 hpw), Mon- Fri 9am-5pm

Pay £12.61 per hour (£24, 664 per annum) [pro rata] and great benefits including Health Cash Plan

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Lead Support Worker, you’ll be at the heart of supporting our customers who need mental health support to needs to develop their skills to live more independently in the community. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know!

Typical day as a Lead Support Worker (known by us as Coordinator)

• Creating support plans with your customers.
• Customer group can vary from customers who are pregnant or have just had a baby to customers who are needing social support whilst receiving support from the NHS Crisis teams across County Durham & Darlington.
• Helping customers with support to access Housing/maintain their home, Finance support and with the Parenting community connector we will support customers to attend relevant support groups within the DCC Family Hub setting.
• Carrying out risk assessments, support planning, goal setting and regular reviews.
• Cuppas, chats and catch ups. There’s no rushing from one customer to the next here! Plenty of time to collaborate with colleagues too.

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK!

You bring

• Passion to support our customers to live their best life, working collaboratively with an eye for detail.
• Experience of creating person-centred support plans and supporting colleagues in working to work to the plans.
• Experience of coordinating and assessing customer referrals.
• The ability to work on your own initiative, remain calm under pressure and have a resilient approach
• To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review

Our team

You’ll join Lisa and our team, we’re super passionate about what we do! We’re really proud of the joint collaboration with the NHS and Durham County Council to deliver our services. We’re a supportive bunch and like to have a giggle.

Job details

• Monday – Friday, 9am-5pm
• Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
• When working with the Parenting community connector service you will be expected to work from the DCC Family Hub in the geographical area that support is required.
• Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.
• You’ll need an Enhanced DBS check done and we pay for that.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Colleagues really matters to us, that’s why we’re the 10^th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• Learn more about our benefits on our website.

Find out more

Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out. Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk.