Mental Health Support Coordinator - Specialist

Based in Winchester with support across Hampshire West Services

Permanent, Full Time (37.5 hours per week)

Pay £13.21 per hour (£25, 838 per annum) and great benefits including Health Cash Plan!

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Mental health Support Coordinator, you’ll be at the heart of supporting our customers who have complex mental health needs to develop their skills to live more independently in the community. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations.

Typical day as a Mental Health Support Coordinator (known by us as Coordinator)

• Based on site at our supported accommodation service, you will be creating support plans with customers and collaborating with colleagues to deliver support.
• Supporting customers to manage their mental health, and access services to support their mental and physical wellbeing.
• Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.
• Carrying out risk assessments, support planning, goal setting and regular reviews and helping to prepare void rooms and flats ready for new customers.
• Ensuring the Health & Safety and maintenance of our properties and reporting any issues in collaboration with Housing Management colleagues.
• Working in partnership with stakeholders such as Adult Social Care, Community Mental Health Teams, Alcohol and Substance Misuse Services, GP surgeries, and other community services.

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK!

You bring

• Passion to support our customers to live their best life, working collaboratively with an eye for detail.
• Experience of creating and working to person-centred support plans and risk management plans.
• Experience of maintaining accurate customer records.
• The ability to work on your own initiative, remain calm under pressure and have a resilient approach.
• Able to use technology for creating and updating customer support plans, risk assessments and records, completing e-learning, and communicating and collaborating with colleagues and external contacts.
• To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review

Our team

You’ll join Ade and our enthusiastic Hampshire West Mental Health Pathway team in the heart of Winchester. We’re super passionate about what we do and dedicated to supporting our customers to create a home in our services. We pride ourselves on being a supportive bunch, sharing biscuits and fostering a warm, welcoming environment. If you are looking for a workplace with passion and togetherness, this is the place for you!

Job details

• Based at our Winchester/Eastleigh Service, you may occasionally assist at our New Forest site or support our Enhanced Support Service during community visits. Mileage for additional travel will be reimbursed.
• Our Service operates 7 days a week, including Bank Holidays. We provide support on a rota basis from 9am to 7pm on weekdays, and 10am to 6pm on weekends/Bank holidays.
• We can be flexible around shift swaps and rota changes within the team. Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
• The Hampshire West team get together in person each month, meeting at one of our sites on a rotational basis.
• We will provide you with a Surface Pro and Mobile Phone to enable you to carry out your role and stay connected on the go.
• You’ll need an Enhanced DBS check done and we pay for that.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39 and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Colleagues really matters to us, that’s why we’re the 10^th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• Learn more about our benefits on our website.

Find out more

Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out. Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk.