Lead Support Worker

Mary Rose Court, Basingstoke and providing support in the community.

Permanent, full time 37.5 (hpw) with rota working

Pay £13.21 to £13.63 per hour (£25, 838 to £26, 645 per annum)

We are unable to sponsor you for this role.

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Lead Support Worker, known internally to us as Support Coordinator, you’ll be at the heart of supporting our customers who have complex needs to develop their skills to live more independently in the community. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know!

What’s in it for you?

• 34 days leave, pro-rated (including bank holidays and a “me day”)
• Paid time off for volunteering
• Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)
• Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
• Career path with development and an excellent training package
• Excellent benefits and rewards including supermarket discounts and travel expenses

Colleagues really matter to us, that’s why we’re the 10^th Best place in the UK for Wellbeing.

Typical day as a Lead Support Worker (known by us as Coordinator)

• Supporting all, and holding a caseload of customers with a variety of support needs but primarily homeless prevention. You can expect to see secondary needs of substance misuse, mental health and physical health.

• Creating support plans with your customers and coordinating our small team of Support Workers working to the plans
• Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.
• Carrying out risk assessments, support planning, goal setting and regular reviews.
• Cuppas, chats and catch ups. You will also be offered toast by our resident Toast specialist, Sam. There’s no rushing from one customer to the next here! Plenty of time to collaborate with colleagues too.

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK!

You bring

• Passion to support our customers to live their best life, working collaboratively with an eye for detail.
• Experience of creating person-centred support plans and supporting colleagues in working to work to the plans.
• Experience of coordinating and assessing customer referrals.
• The ability to work on your own initiative, remain calm under pressure and have a resilient approach

• To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!

Our team

You’ll join Kelly King and our fabulous BSIP team, we’re super passionate about what we do! We’re really excited to be taking part in joint community walks with other agencies in the coming month to raise awareness for charitable causes. We’re a supportive and welcoming bunch.

Job details

• We’re open to agreeing a work pattern with you
• Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
• Early shifts are 09.00-17.00; middle shifts tend to be 11.00-19.00; and lates which are 13.00-21.00.
• Although you’ll work shift, we do get together regularly for training and team meetings.
• Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.
• You’ll need an Enhanced DBS check done and we pay for that.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

Find out more

Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out. Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk.