Housing Management Worker

Durham - South Hetton

Permanent, Part time (16 hpw), split across 5 days, working Mon-Fri

Earn £12.60 per hour (£24, 638 per annum - pro-rata) and great benefits including Health Cash Plan

Home, a place where you belong

This is a great opportunity for a Housing Management worker to join our team here in South Hetton. As our Housing and Property expert, you’ll support our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts.

Typical day as a Housing Management Worker

• You would be working with our customers within an over 55 scheme & will undertake daily welfare calls.
• Making sure that our customers properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies.
• Help our customers with housing benefit claims, making sure that these are received on their rent account.
• To support the next customers who needs our help and for maximum occupancy, you’ll turn around void properties within set timescales. This may involve picking up a broom or paint brush! As well as working alongside our maintenance colleagues.
• You’ll carry out and record the routine safety and compliance checks in our buildings and communities making sure we’re compliant.
• You’ll also manage the admin updating records, ordering, and arranging payment for works to be done

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK!

You bring

• A background in property management, but that’s not a deal breaker! Perhaps you’ve worked in an environment with compliance and health and safety checks?
• A “can do” positive attitude, you’re proactive and well organised, and able to work on your initiative.
• A passion for delivering excellent customer service and a genuine desire to help your customers.
• The ability to work on your own initiative, positively influencing people from all different backgrounds.
• Confidence working collaboratively with colleagues in other parts of the business as well as with external partners
• Passion for property and get a thrill out of knowing that your properties are the best they can be for our customers!

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review

Our team

Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You’ll join our team, who come from different walks of life and are here to support you as you make yourself at Home!

Job details

• We'd expect you to work 5 mornings a week Mon-Fri but are flexible around start and finish times.
• Based at our service in South Hetton, you will be predominately based here but there may be odd occasions where travel may be needed, to attend team meetings, undertake home visits or to support at a Local scheme.
• Able to use technology for creating and updating customer files, making benefit claims and doing tenancy signs ups,
• To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
• You’ll need an Enhanced DBS check done and we pay for that.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Colleagues really matter to us, that’s why we’re the 10^th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• Learn more about our benefits on our website.

Find out more

Click APPLY NOW to see our Housing Management Worker Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.

Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk