Housing Management Coordinator

Torquay and Exeter, with working from home possible for some hours.

Permanent, part time (22.5 hpw) to be set out over 5 days a week (Flexible hours available)

Pay £13.21 per hour (salary £25, 838 per year, pro rata) and great benefits including Health Cash Plan

Home, a place where you belong

This is a great opportunity for a Housing Management Coordinator to join our team here in South Devon. As our Housing and Property expert, you’ll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation!

Typical day as a Housing Management Coordinator

• You would be working with our customers who are all adults with mental health issues. You'll be a part of their recovery and journey to independent living.
• Making sure that our customers properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies.
• Help our customers with housing benefit claims, making sure that these are received on their rent account.
• Where there is a need, you’ll also issue and sign warning letters and notices which may lead to attending court.
• Getting rooms ready for the next customers who needs our help and for maximum occupancy, you’ll turn around vacant or void rooms within set timescales.
• Ensuring we are health and safety compliant and that maintenance standards are met.

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK!

You bring

• Experience in managing a housing management caseload and overseeing landlord and housing management duties.
• Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.
• Able to take on a lead role within the team, offering guidance and support to your colleagues.
• The ability to work on your own initiative, positively influencing people from all different backgrounds.
• A “can do” positive attitude, you’re proactive and well organised, and able to work on your initiative.
• Confident working collaboratively with colleagues in other parts of the business as well as with external partners.

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review

Our team

You would be joining an energetic, positive, friendly and diverse team who are focused on colleague wellbeing and looking out for one another. At the start of each day, we speak about our wellbeing and check in on each other’s to ensure that every member of staff is at their best every day, and if someone isn’t, then they are offered support wherever possible.

Job details

• Flexible working hours
• We'd expect you to work 5 days a week, but the hours worked are flexible.
• Based at our services in Torquay and Exeter, you’ll spend some of your time travelling between the three properties.
• Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups,
• To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
• You’ll need an Enhanced DBS check done and we pay for that.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Colleagues really matter to us, that’s why we’re the 10^th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• Learn more about our benefits on our website.

Find out more

Click APPLY NOW to see our Housing Management Coordinator Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.

Finally, do let us know if there’s anything we can do, to help you shine in our process at recruitment@homegroup.org.uk