Bank Support Worker

Homeside Lodge, Wallsend

Flexible Work, hours to suit you

Earn £12.60 per hour, as well as our great benefits

Home, a place where you belong

Have you been looking to earn some extra cash, while keeping to your current commitments? Now you can, and what’s more, you’ll be making a difference.

This is an exciting time to join Home Group, one of the UK’s Largest Housing providers, and be part of our brilliant flexible bank. You’ll be supporting our amazing customers achieve their hopes and aspirations, while picking and choosing the shifts you want to work.

Typical shift as a bank Support Worker

• Working with older people aged 55+ with complex needs.
• There is lots for you to do and get involved in, from assisting customers with their practical, daily living tasks to working through support plans, helping them to achieve independence.
• You’ll be helping our vulnerable customers in a variety of services.
• You might find yourself working in accommodation-based services, or supporting our dispersed customers in a community or home-based setting.

Rest assured that wherever you will be working, we will support you all the way! Fancy going home each day, knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top 10 Great Places to Work in the UK.

You bring

• Enjoyment working with a range of customers.
• Flexibility to work at short notice, as you’ll be the one picking your next shift.
• Experience as a Support Worker. It is important that you have worked in this type of environment before.
• A positive, can do and caring attitude, with the desire to learn to continue making a difference to our customers lives.
• Previous experience of working with support plans, recording, and using information concisely and effectively.

If you are a real people person and are confident working in different services, locations, and teams, then this is the job for you.

Our team

You’ll join our Homeside Lodge team and pick up any available shifts we have to offer. Currently we have hours available in our service to support our customers in the community to manage their tenancies and day to day living.

You’ll join our Senior Client Services Manager Sarah Hill and our Client Services Manager Jessica Holman and our Homeside team, we’re super passionate about what we do!

We’re proud of the fantastic quality of support we offer to customers accessing our services. We’re a supportive bunch and like to have regular catch up's, (Don't worry, there is always coffee, tea and biscuits!)

Job details

• Flexible working hours
• We’re looking for you to work at Homeside Lodge and be part of our remote bank pool.
• Able to use technology for creating and updating support plans / doing mandatory learning / keeping in touch with colleagues.
• You’ll need an Enhanced DBS check done and we pay for that.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers, and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• We’re a living wage employer. That means you’re paid a fair hourly rate for every hour that you work. On top of this, you’ll also receive holiday pay.
• This is a job with weekly pay, and you’ll be paid one week in arrears from when you worked.
• After you have been paid for your first shift, you’ll get access to our brilliant shopping discount scheme! Over 800 high street discounts on groceries, holidays, and days out. Save money with us.
• You’ll get access to our excellent learning portal to develop your skills further!
• We’re sure you’ll enjoy working for us, so if you want to stick around, you’re able to apply for all Home Group Job Opportunities (even the internal only ones!)
• Colleagues really matter to us, that’s why we are in the top 10^th Best place in the UK for Wellbeing. Our tools and support help you when you need them.

Find out more

Click APPLY NOW to see our Support Worker Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.

Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk