Flexible Bank Support Coordinator

Guildford Surrey

Casual / Flexible Work, hours to suit you

Pay £13.21 per hour plus great benefits

Home, a place where you belong

Have you been looking to earn some extra cash, while keeping to your current commitments? Now you can! What’s more, you’ll be making a difference! This is an exciting time to join Home Group – one of the UK’s largest housing providers and be part of our brilliant flexible bank. You’ll be supporting our amazing customers, while picking and choosing the shifts you want to work.

Typical shift as a Bank Support Coordinator

• Support our customers, men with complex needs facing homelessness.
• There is lots for you to do and get involved in, from conducting support sessions to property management.
• One shift you might be staffing our front desk, the next you might be doing supporting a customer to an appointment!
• You’ll be helping our vulnerable customers in a variety our accommodation based service.
• Other tasks may include cleaning, preparing rooms to be let, admin, processing referrals, conducting accommodation assessments, and supporting customers with housing related issues and managing their accommodation.

Rest assured that wherever you will be working, we will support you all the way! Fancy going home each day, knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top 10 Great Places to Work in the UK!

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to candidates for this role or employ candidates that are sponsored elsewhere. This remains under regular review

You bring

• Flexibility to work at short notice, as you’ll be the one picking your next shift.
• You’re a real people person, confident to work in different services, locations or teams and get on with colleagues.
• You’ll have experience of supporting vulnerable people, and to be brilliant, you have a positive can do attitude and the desire to learn and make a difference to our customers lives!
• You’ll have previous experience of working with support plans, recording and using information concisely and effectively.
• You'll have experience working in high pressure situations and dealing with anti-social behaviours.

Our team

You’ll join Lynsey and our Guildford team, we’re super passionate about what we do! We’re really proud of our achievements as a new team and look forward to welcoming new colleagues.

Job details

• Flexible working hours (Our typical shifts are 7am-3pm, 9am-5pm, 11am-7pm and 7pm-7am)
• We’re looking for you to work at our service in Guildford, however we have other services in Surrey that you could also cover shifts at if it suits you.
• Able to use technology for creating and updating support plans / doing mandatory learning / keeping in touch with colleagues.
• You’ll need an Enhanced DBS check done and we pay for that.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• We’re a living wage employer. That means you’re paid a fair hourly rate for every hour that you work. On top of this, you’ll also receive holiday pay.
• This is a job with weekly pay and you’ll be paid 1 week in arrears from when you worked.
• After you have been paid for your first shift, you’ll get access to our brilliant shopping discount scheme! Over 800 high street discounts on groceries, holidays, and days out. Save money with us.
• You’ll get access to our excellent learning portal to develop your skills further!
• We’re sure you’ll enjoy working for us, so if you want to stick around, you’re able to apply for all Home Group Job Opportunities (even the internal only ones!)
• Colleagues really matter to us, that’s why we’re the 10^th Best place in the UK for Wellbeing. Our tools and support help you when you need them.

Find out more

Click APPLY NOW to see our Support Coordinator job description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out. Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk