Administrator - Repairs and Maintenance

Hybrid working; from home and our office in Welwyn Garden City with occasional travel to our office in London

Permanent, Full time (37.5 hpw)

Salary £23, 464 to £25, 463 per year plus Health Cash Plan and brilliant benefits!

Home a place where you belong

We have a brilliant opportunity for you to join our Repairs and Maintenance team as an Administrator. You’ll provide excellent administrative support, keeping systems up to date, driving productivity and providing brilliant customer service to support us to deliver on our customer promise to provide a reliable repairs service.

Typical day as an Administrator

• You'll ensure all of our systems contain accurate, real-time information such as maintenance works that are required on our customers’ homes and highlighting where job volumes exceed available resources.
• You’ll use our works order management and other systems to ensure all subcontractor orders are updated.
• You are the point of contact for administration on our void properties, updating regionalised void tracker working collaboratively with our housing colleagues.
• Minute taking in our contractual meetings as well as raising purchase orders.
• You'll be assisting our Maintenance Surveyors with general administrative duties.

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK!

You have

• Previous administration experience, ideally working in a fast-paced repairs and maintenance team or if not worked in maintenance before must have a good knowledge of repairs and maintenance.
• Good knowledge of/able to use workforce planning systems.
• An eye for detail (let’s hope you spot no typos here), great at organising, planning, meeting deadlines and able to handle lots of different tasks!
• A flexible approach, able to use own initiative and judgement.
• Able to use technology and online systems.

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review.

Our team

Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You’ll join our team, who come from different walks of life and are here to support you as you make yourself at Home!

Job details

• This is a hybrid role, so you'll work from our office in Welwyn Garden City and from home with some adhoc travel to our office in London.
• Hours of work are typically 9.00am to 5.00pm, but we are flexible around this and happy to discuss other patterns.
• You'll be able to use technology for keeping our systems up to date, providing admin support, completing online learning and collaborating with others.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• Generous pension scheme with life insurance of 3x salary
• We’re Investors in People Platinum employer, a Great Place to Work and 10^th Best place in the UK for Wellbeing”
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Colleague wellbeing really matters to us. There are a number of tools and support available to help you when you need them.
• Explore our benefits in detail on our website.

Find out more

Click APPLY NOW to see our Administrator - Repairs and Maintenance Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out. Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk