HR Business Partner – North Region (Flexible Location)

DHL Express UK

Are you an experienced HR professional seeking a role where you can make a meaningful impact, operate with autonomy, and gain strong visibility across the business? Do you thrive on partnering with senior leaders, driving organisational change, and shaping a high‑performance people agenda? We are looking for an experienced and credible HR Business Partner to support our North Region.

📍 Location & Mobility

• Flexible location within the North of the UK
• Travel required across our North Service Centres from Manchester to Scotland and Northern Ireland.
• Travel required to other areas of the UK, including our Head Office near Heathrow
• Company car provided

✨ About the Role

As a key member of the HR function, you will act as a trusted partner to senior leaders- balancing challenge, coaching, and support to enhance people performance and contribute to strategic business outcomes. You will work across a broad HR portfolio, supporting up to five senior leaders and approximately 800 employees within our Operations function.

🛠 Key Responsibilities

Employee Relations

• Provide expert guidance on complex people issues
• Manage and interpret ER case data to identify trends
• Deliver ER and employment law training
• Partner with internal and external legal advisors
• Build strong relationships with Employee Representatives

Talent, Development & Succession

• Lead and support key performance and talent processes
• Partner with Resourcing to attract diverse and high‑quality talent
• Coach and mentor individuals to support capability growth
• Facilitate development sessions and training interventions

Organisation Development & Change

• Deliver people‑focused improvements aligned to business strategy
• Support organisational change programmes, including restructures, relocations, and TUPE
• Identify skill gaps and develop capability‑building solutions
• Lead and support HR and cross‑functional projects

People Data & Digitalisation

• Champion digital HR tools and ways of working
• Analyse people data and provide insight-driven recommendations
• Produce KPI reporting to support business decision‑making

Wellbeing, Health & Safety

• Advocate for and promote our Safety-First culture
• Manage long‑term sickness and wellbeing cases
• Collaborate with healthcare partners and Mental Health First Aiders

Employee Engagement & Experience

• Lead EOS and GPTW planning, action tracking, and follow-up
• Support recognition programmes and engagement initiatives
• Provide insights and feedback to senior leaders

Compensation & Benefits

• Support annual salary review and bonus processes
• Provide guidance on compensation and benefits policies

Stakeholder Management

• Build strong and credible relationships with senior leaders
• Provide coaching and challenge to enhance leadership capability
• Collaborate effectively with HR Centres of Expertise and DHL Group colleagues

🔍 Candidate Profile

Experience

• 6–8+ years in HR or a people-focused leadership role
• HR Business Partnering experience (desirable)
• Experience in a corporate environment (desirable)

Qualifications

• Bachelor’s degree or CIPD Level 5 (essential)
• CIPD Level 7 or master’s degree (desirable)

Skills & Attributes

• Strong influencing and communication skills
• In-depth knowledge of employee relations and employment law
• Resilient, confident, and effective in complex environments
• Continuous improvement mindset
• Full UK driving licence

💛 Why DHL Express?

At DHL, people are at the heart of everything we do.
You’ll join a global organisation recognised as a Great Place to Work, with opportunities to innovate, grow and make a meaningful impact every day.

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