Facilities Manager – DHL International (UK) Ltd

Location: DHL International (UK) Ltd, Unit 1 Horton Road, Colnbrook, Berkshire, SL3 0BB

Function: Operations UK – Network Operations, Property & Engineering

RCS Grade: J

Join the World's Most International Company and Help Shape a First‑Class Facility

At DHL Express, we pride ourselves on delivering excellence in everything we do—and that includes the places our people work. We are looking for an experienced and forward‑thinking Facilities Manager to lead all aspects of facilities operations at our Colnbrook site, ensuring a safe, compliant, and high‑quality environment for colleagues, customers, and visitors alike.

This is a key role supporting operational performance at one of our major sites. You will oversee both soft and hard FM services, manage third‑party suppliers, lead a small on‑site team, and act as the technical expert for all property‑related matters.

What You’ll Do

As our Facilities Manager, you will be responsible for:

Facilities & Supplier Management

• Acting as the primary on-site client manager for our outsourced hard FM provider.
• Overseeing planned preventative and reactive maintenance, ensuring full statutory compliance.
• Managing the delivery and performance of soft FM services, including cleaning, security, waste, catering/vending, mailroom, reception, gym and landscaping.

Health, Safety & Compliance

• Maintaining full adherence to legislation covering building regulations, fire safety, H& S, and environmental standards.
• Managing all statutory documentation, risk assessments, incident logs, and site operating procedures.
• Leading emergency response planning and supporting internal/external audits.

Financial & Project Management

• Managing facility budgets, reviewing supplier invoices, controlling spend, and identifying opportunities for cost efficiency.
• Delivering annual leasehold and capital works within budget and programme.
• Leading refurbishment and improvement projects to continually enhance site standards.

People & Stakeholder Leadership

• Leading and developing a small on‑site FM team, fostering a culture of safety, collaboration, and customer service.
• Acting as the key point of contact for operational teams, senior leadership, contractors, landlords, and regulatory bodies.
• Supporting cross‑functional initiatives, sustainability improvements, and national DHL programmes.

What You’ll Bring

We’re looking for someone with:

• 5+ years’ experience or equivalent in property maintenance or facilities management.
• Strong building technical knowledge and contract management expertise.
• Excellent communication and stakeholder management skills.
• Proven experience delivering FM projects and managing suppliers.
• Strong financial acumen and the ability to work with minimal supervision.
• A formal FM/property qualification (CIOB/RICS preferred).
• A full UK driving licence.

What We Offer

• Competitive salary
• Performance‑related bonus eligibility
• Generous holiday entitlement (increases with service)
• Excellent company pension scheme
• Company Car or Car Allowance
• Life assurance
• Enhanced maternity pay
• Generous company sick pay
• Onsite Gym
• Wide range of voluntary benefits (retail discounts, gym offers, dental plans and more)
• Discounted health assessments
• Access to an employee assistance programme & wellbeing support
• Outstanding training & development with strong focus on internal progression

Ready to Make a Difference?

If you’re an experienced Facilities Manager looking to take the next step in your career with a globally recognised brand—and want to ensure our people work in an exceptional environment—we’d love to hear from you.

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