ABOUT THE ROLE AND OUR TEAM:

Simply Eloped is the leading elopement company in the world. Supported by our proprietary technology, we plan and perform thousands of ceremonies on an annual basis. We are located in 34 destinations around the US and are supported by a venue network of over 800 venues nationwide. We're passionate about elopements!

Our Operations Specialist plays a key role in supporting the day-to-day operations that drive the success of our partnerships with venues and vendors. You'll work closely with our Operations Manager to ensure smooth operations across multiple areas, from vendor onboarding and financial transactions to process improvements and cross-department collaboration. This role is vital for maintaining operational efficiency, optimizing internal workflows, and ensuring a seamless experience for both our team and external partners.

RESPONSIBILITIES:

• Invoice and Payment Management: Have core understanding of rates for internal vendor pay and balance that with internal pricing. Take ownership of our vendor pay report. Ensure accurate financial reports are pulled, audited and submitted in a strict timely manner. Take ownership of end-to-end payment efficiency and timeliness, while making adjustments as needed and requested.
• Project Assistance: Support the Operations Manager with various projects, contributing to strategic initiatives and operational improvements.
• Vendor Operations Support: Support the operational and financial aspects of vendor onboarding and offboarding, including payment processing, technical tasks, and pricing operations such as aiding decisions with vendor rates and pricing projections, to ensure smooth transitions and maintain compliance.
• Process Improvement: Identify and implement process improvements, generating reports that help increase revenue and enhance operational efficiency.
• Communication and Collaboration: Facilitate effective communication and support across multiple departments, promoting collaboration and ensuring alignment on operational goals.

SUCCESSFUL CANDIDATES HAVE:

• 3-5 years experience working with financial management in regards to reporting and auditing.
• Confidence working with pricing and payment models.
• Experience speaking up in efficient, concise and collaborative ways.
• Ability to work independently in a remote environment while effectively managing operations.
• Strong attention to detail and exceptional organizational skills.
• Proficiency in quickly learning new technologies and systems.
• Experience in fast-paced work environments with excellent time management skills.
• Exceptional verbal and written communication skills, with a focus on clarity and professionalism.
• Composure in handling complex or challenging situations calmly and professionally.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Gmail, and Google Docs, with strong multitasking abilities.
• You have a background in financial management.
• You possess prior experience in supporting vendors or venues.
• You have worked in a customer experience environment.