Job Description: SSA LCL Manager

Job Location: Any SSA Country

Role Description:

Ensure the execution of the end-to-end process of LCL import and export shipments as well as the product strategy, acting as an escalation point for the internal client and external to ensure a quality service.

Key Responsibilities:

• Develop the LCL strategy (product and operation) with suppliers and customers for volume growth, ensuring profitability and maximizing the use of own consolidated.
• Direct and supervise the performance and compliance with the team’s indicators.
• Develop successful relationships with customers ensuring that their requirements are answered in a timely manner.
• Identify areas for improvement and implement actions reviewing indicators and quality of service.
• Participate in monthly KPI reviews with external clients.
• Create, build and maintain excellent relationships with suppliers and customers.
• Ensure proper implementation of new businesses.
• Guarantee the closure of files in time and form with quality avoiding losses.
• Ensure the income of Job Profitability note in the Sick Files.
• Supervise that the entry of WIPS and Accruals is complete and correct.
• Supervise team responsibilities, ensuring the correct balance in workloads.
• Actively participate in the development and training of specialists and identify training needs.
• Ensure on-time billing, profitability of shipments and EBIT of the product agreed to Forecast and Budget.
• Ensuring productivity by FTE
• Participate in the definition of the Budget

Key Qualifications:

• Degree in International Business, International Trade, Transport Engineering, Industrial or related.
• At least 3 to 5 years of experience in handling LCL maritime import and export processes.
• Knowledge and management of shipping companies, terminals and coleaders.
• Knowledge of the forwarding business.
• Knowledge of P& L and Forecast.
• Management of a work team.
• Advanced English.
• Knowledge of the process for the consolidation of a Sea Freight.
• Mastery of import processes and maritime export.
• P& L Domain.