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Position Summary

The position will be part of the Capability center in Bogota. The Analyst role should have strong HR or Finance operation experience focused on high level of timeliness, accuracy, and compliance. As an Analyst, you are responsible in consistently delivering assigned tasks and responsibilities for LATAM processes. This role will also be responsible for review, validation and analysis of results and reports. You will also facilitate and have tactical responsibilities in the areas of Incident and Change management, Continuous Improvement initiatives, project deliverables and system upgrades. You will follow J& J Global Services tools, procedures, and guidelines in discharge of your day-to-day duties. Strong collaboration, adaptability and time-management are critical for this role.

Key Responsibilities:

• Supports payroll project implementation, transition, and continuous improvements.
• Serve as a Payroll support for the different phases of the project like testing, data management, process documentation etc.
• Strong experience in Labor legislation for Costa Rica
• Supports multi-country payroll to have an effective operational model in compliance with company policies as well as statutory and legal requirements.
• Execution of tasks and assigned deliverables for project activities initiated by Payroll GPO, Global Services and non-payroll entities (HR, Finance etc).
• Conducts assigned tasks pertaining to User Acceptance Testing and verification of system changes.
• Ability to perform reporting and reconciliation.
• Executes, in accordance with globally established standards, processes for SOX compliance, internal controls, and required regulatory/statutory requirements (including payroll record data maintenance).
• Maintains a high degree of confidentiality, data protection assurance, conformity with J& J policies, procedures, external regulations, and agencies.
• Updates and maintain payroll process and administration documentation.
• Identifies and raises continuous improvement and automation opportunities.
• Supports cross-functional projects with payroll dependency.
• Supports and resolves payroll related inquiries.

Qualifications:

• A bachelor’s degree or equivalent is required.
• A minimum of 3 years of prior experience in HR or Finance operation is required.
• Knowledge of SAP and integrations
• Knowledge of payroll processing is preferred (processes, regulations, vendor landscape, etc.).
• Strong English language verbal and written communication skills is required.
• Research and problem-solving skills required.
• Ability to execute tactically, quickly adapt to situations, and address day-to-day operational challenges with minimal supervision.
• Cultural awareness and an ability to work with a multitude of people across multiple markets assigned.
• Prior experience with deployment or implementation projects is preferred.
• Knowledge and/or experience with the Leading Third-Party Payroll Providers (ADP, NGA, SDWorx, etc.), e-Time, Kronos, Salesforce Service Cloud, SAP, Workday is preferred.
• Prior experience in a multi-national company, and/or experience in a Finance/HR Shared Services preferred.
• Knowledge and/or experience with Knowledge Management artifacts such as Desktop Procedures (DTPs) and proficiency with Compliance requirements (SOX and Business Controls) is required.

​Please be advised that this is a fixed-term position with a duration of 12 months.