Posted:
Thursday, 04 April 2024
Valid Thru:
Saturday, 04 May 2024
Index Requested on:
04/04/2024 19:26:15
Indexed on:
04/04/2024 19:26:15
Location: Washington, DC, 20001, US
Industry:
Advertising and Public Relations
Occupational Category:
15-0000.00 - Computer and Mathematics
Type of Employment: FULL_TIME
ICMA-RC dba MissionSquare Retirement is hiring!
Description:
Join a great place to work with MissionSquare Retirement, a FINANCIAL SERVICES LEADER in public sector employee retirement products and services. Headquartered in Washington, DC, MissionSquare Retirement was founded to provide portable retirement benefits for city and county managers, enabling accumulated retirement assets to be transferred between employers. Today, MissionSquare Retirement serves more than 1.5 million participant accounts, and more than 9, 000 retirement plans across the country. We have an extraordinary talent base and invite you to consider joining MissionSquare Retirement's Client Experience Team.
The Client Experience Operations Process Owner will play a key role in supporting our business operations. The candidate will be responsible for monitoring and analyzing performance of the business process to ensure our strategic partner is meeting efficiency and quality metrics. The candidate will also identify, report, and research defects as it relates to business processes. The candidate will collaborate with cross-functional teams / strategic partner and communicate changes with internal stakeholders / strategic partner.
Essential Functions for this role include:
If you have the following skills, we encourage you to apply:
Retirement plans record-keeping experience in a client-focused environment.
To benefit your career and support your wellbeing, we offer:
As a company, MissionSquare Retirement is an Equal Opportunity Employer. We strive to create an environment that reflects the value and diversity of our employees and fosters respect among them. We believe that talent from diverse backgrounds will further enhance our ability, and mission, to serve those who serve their communities.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other protected classifications under any applicable law.
Responsibilities:
Please review the job description.
Educational requirements:
Desired Skills:
PROCESSG& RECORDKEEPG OPS
Benefits:
Please see the job description for benefits.