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Job Description:

We are seeking a professional and highly organized Legal Receptionist to be the welcoming face and voice at our client' s beautiful Washington DC office. In this pivotal role, you will ensure smooth office operations by managing receptionist responsibilities, supporting administrative functions, and maintaining client confidentiality. If you thrive in a professional business environment, possess strong technical acumen, and can provide elevated concierge style customer service we invite you to join the our dynamic team. The scheduled hours of this position are Monday to Friday 7: 30am-4: 00pm

Key responsibilities include:

• Answers and directs all incoming calls (internal and external), by operating a multiple line switchboard
• Ascertains appropriate resources when caller’s contact person is unavailable
• Provides assistance when caller has limited information
• Greets visitors, maintain visitor' s log, and assists clients
• Ensures reception area is well maintained and has a professional appearance
• Reports general maintenance issues to the appropriate office or building services personnel
• Possesses knowledge and understanding of current Firm procedures regarding documents served by the Courts and handles appropriately
• Provides a variety of administrative and clerical duties as necessary
• Reserves visitor offices and conference rooms
• Works directly with firm IT and multimedia teams, internal catering department, internal and external clients

Experience and qualifications:

• High School diploma, or equivalency, minimum of five (5) years of work experience
• At least one (1) year of receptionist experience
• Strong commitment to excellent client service
• Strong written and verbal communication skills
• Strong understanding and experience with Outlook and Microsoft Word
• Ability to adapt to change and balance competing demands
• Strong planning/organizational skills
• Able to resolve and/or escalate issues
• Strong attention to detail
• Team Player
• Flexibility to work overtime is required.
• Ability to lift or move 40 lbs. or greater
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
• Ability to walk, bend, kneel, stand or sit for an extended period of time
• Hours: Monday-Friday 7: 30am-4: 00pm

The Compensation range for this role is 24.48 to 35.98 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual' s location, skills, experience and qualifications.

Click here to learn about Epiq' s Benefits.

If you like wild growth and working with happy, enthusiastic over-achievers, you' ll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.