Specialist CRT

Posted: Tuesday, 11 March 2025
Valid Thru: Thursday, 10 April 2025
Index Requested on: 03/12/2025 01:28:59
Indexed on: 03/12/2025 01:28:59

Location: Bogotá, DC, , CO

Industry: Transportation and Logistics
Occupational Category: 15-0000.00 - Computer and Mathematics
Type of Employment: FULL_TIME

CO1020, a division of DHL Global Forwarding (Colombia) S.A.S., is hiring!

Description:

Title: Specialist CRT

Location: GSC BOG

Ensure the management and monitoring of shipments, establish good communication with the customer analyzing the situation.

Key Responsibilities:

  • Analyze, process instruction/requirements and manage the import/ export OFR/AFR operations for different customers.
  • Frequent contact with stakeholders to be aware of shipment status and Keep customers timely informed about import processes of their shipments through emails, Calls and Status Reports.
  • Proactive monitoring of shipment status in internal Tools (CW1, DHLi, FSI3) but also on Carrier’s websites.
  • Give support on track & trace activities and performance reporting for Shipment Management Service Line.
  • Add value to our customers through continuous improvement initiatives.
  • Cross-training within the team

Skills / Requirements:

  • Students/professionals in industrial engineering, international business, or related fields.
  • Minimum of 1 year in Logistics. OFR/ AFR Knowledge is a plus.
  • Good communication in English B2 (verbal and written).
  • Customer service and communication skills.
  • Teamwork and autonomy
  • Employees who have been in the organization for 12 months or in their current role
  • Employees that are not in transition projects

Relevant information:

  • Salary: $ 2.419.820
  • Type of Contract: Indefinite - Directly with DHL Colombia.
  • Performance bonus up to 16% of salary ($387.171 Max)
  • Food Allowance: $95.564


Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

Please see the job description for required or recommended skills.

Benefits:

Please see the job description for benefits.

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